Community Association Manager

Associa; Fairfax (VA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Associa's Legum and Norman is hiring a Community Association Manager to oversee HOA and condominium portfolios in Fairfax and Fredericksburg. The ideal candidate has 2+ years of community association management experience, strong financial acumen, and CMCA certification (or willingness to obtain, company paid).

You will manage budgets, vendor relations, and board communications. Daily duties include coordinating with onsite staff, attending board meetings, and ensuring adherence to HOA

Qualifications

• 2+ years of community association management experience.
• Strong financial acumen and ability to read financial statements.
• Excellent communication and customer service orientation.
• Ability to manage multiple projects and coordinate with diverse stakeholders.

Responsibilities

• Work at corporate office in Falls Church 2-3 days per week (flex).
• Travel to multiple HOA/condo communities in Fairfax and Fredericksburg.
• Meet and collaborate with onsite staff and Board members.
• Implement board policies and directives within management agreements.
• Review and manage budgets; interpret Balance Sheet, Income Statement, and reserves.
• Prepare board packages and coordinate monthly/annual meetings.
• Create and send communications to homeowners regarding maintenance and guidelines.

Skills

Customer service

Financial acumen

Project management

Communication

Team oriented

Education

CMCA certification (or willingness to obtain)

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Legum and Norman, an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities in Fairfax and one in Fredericksburg.

Candidate must have 2+ years of community association management experience and a strong financial acumen to be considered.

The Community Association Manager manages the daily operations to include administrative, financial, budgets, code, compliance, maintenance, capital projects, and more. The Community Association Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily responsibilities:

• Work at the corporate office in Falls Church 2-3 days a week (flex).
• Travel to multiple HOA and condominium communities in Fairfax and Fredericksburg areas.
• Meet and collaborate with onsite staff and members of the Board of Directors.
• Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
• Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
• Issues violation letters to homeowners and follow-up to ensure remedied.
• Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
• Research and respond to inquiries in-person, by phone, and email.
• Data enter and update information in the database; record and track documents and information.
• Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
• Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects.
• Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
• Prepare board packages. Coordinate and schedule monthly and annual board meetings.
• Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
• Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
• Hire, train, and develop staff.
• Other projects as assigned.

Annual salary: $85K -$95K.

Requirements

• 2+ years of community association experience.
• Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
• Active CMCA or willingness to obtain, company paid.
• Customer service driven and team oriented.
• Strong financial acumen, ability to read and interpret financials, Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
• Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
• Excellent communication skills (written and spoken) and conflict resolution techniques.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.