Community Association Manager (CAM)

Associa; Schaumburg (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401k benefits

Job summary

Associa, a North American leader with 225+ offices, is seeking a licensed Illinois Community Association Manager (CAM) for our Schaumburg area operations. This full-time role requires managing condo, townhome, and HOA communities, preparing budgets, bids, and reports, and maintaining strong homeowner relationships.

The ideal candidate holds an Illinois Community Manager license, can coordinate with contractors, review declarations, by-laws and reserves, and respond promptly to inquiries.

Qualifications

• Strong oral and written communication skills.
• Good phone etiquette and professional phone manner.
• Ability to work well in a fast-paced environment and manage multiple tasks.

Responsibilities

• Manage condominium, townhome, and HOA associations.
• Prepare annual budgets and reserve studies.
• Review declarations, by-laws, and rules; monitor compliance and enforcement.
• Coordinate with contractors; solicit and evaluate bids and oversee work quality.
• Attend board meetings and communicate updates to homeowners.

Skills

Oral and written communication

Phone etiquette

Multitasking in fast-paced env

MS Office proficiency

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

American Property Management in Schaumburg needs a full-time Community Association Manager (CAM)

Must be a licensed Community Manager in Illinois with a current Community Manager's License. Only apply if you meet this criteria.

The Community Association Manager's responsibilities are, but are not limited to, the following:

• Management of condominium, townhome, and homeowner’s associations
• Prepare annual budgets, including incorporating information from reserve studies
• Analyze, understand, and implement items from the reserve studies
• Prepare requests for proposals from contractors
• Analyze and evaluate bids
• Negotiate contracts
• Work directly with contractors to monitor the quality of their work
• Perform property inspections for both maintenance and property appearance on a weekly basis. Take photos of violations to provide to assistant for drafting letters
• Review and understand insurance requirements
• Develop and implement policies and procedures
• Prepare management reports and updates
• Attend board meetings and follow up on items after a board meeting in a timely fashion
• Oversee administrative work performed by an assistant and perform administrative work as needed
• Maintain a strong relationship with homeowners
• Respond promptly to both emails and phone calls received
• Correspond, communicate, address, and resolve homeowner issues and concerns in a professional and efficient manner
• Review and be familiar with each association’s declarations, by-laws, and rules and regulations
• Be familiar with a wide range of building components between high-rise/mid-rise, condominium, and townhome-style buildings
• Review owner account history monthly and mark for late fees
• Turn over delinquent accounts to the attorney for collections
• Review and sign off on maintenance work orders daily
• Review and sign off on conversion/closing packages and other related documents after they are prepared
• Update association board members on a weekly and bi-weekly basis via email
• On-call for after-hour emergencies
• Respect and follow the policies and procedures of our company, as well as the association manager guidelines as set forth by our company

Requirements

The ideal candidate will possess:

• Strong oral and written skills
• Good phone etiquette
• Able to work well in a fast-paced work environment
• Proficiency with Microsoft Office (Word, Excel & Outlook)

Our office operates in a team environment, with each community manager assigned an assistant. We also have a customer service department for maintenance and work orders, an accounting department, and a closing representative who handles sales, refinances, and foreclosures.

We are looking for a self-motivated individual who possesses excellent people and organizational skills, is outgoing, and is eager to grow with our company. We value our employees and offer competitive salaries, comprehensive health insurance, and 401k benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.