Community Association Manager — Board Liaison & Budgets

Associa; Carmel (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Associa is seeking a dedicated Community Association Manager to oversee the daily operations of multiple residential communities. You will coordinate with board members, manage budgets, perform inspections, and ensure compliance with governing documents.

You will liaise with homeowners, vendors, and staff, maintain records, and drive initiatives to sustain appearance and operation of associations. Strong communication and organizational skills are essential.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook, etc.).
• Knowledge of communities/property/real estate and homeowners associations.
• Knowledge of the role of the association board and Community Association Manager and how they interface with homeowners requests.
• Proficiency in business correspondence (grammar, structure, punctuation, spelling).
• Proficiency in conflict resolution techniques.
• Professional customer service skills.
• Ability to maintain confidentiality and discretion in all duties.
• Self-motivated, proactive, detail oriented and a team player.
• Time management and prioritization skills.
• Ability to keep workspaces organized and maintained.
• Ability to interpret verbal and/or written instructions.
• Ability to self-motivate and function in a team setting.

Responsibilities

• Travel to client associations to attend board meetings, inspections, walk-throughs and events as needed.
• Prepare agendas, update management reports, and compile Board meeting packages.
• Prepare annual disclosure packages, meeting notifications, and financial statement packages for homeowners.
• Update homeowner and association information in C3 and shared files.
• Coordinate and/or oversee inspection of facilities and common areas and arrange follow-up actions.
• Supervise the operation and administration of the Association per the management agreement.
• Act as liaison with the Association Board and homeowners.
• Perform administrative duties as requested by the Board of Directors.

Skills

Customer service

Time management

Detail oriented

Team player

Conflict resolution

Proactive

Organization

Communication

Executive interfacing

Tools

Microsoft Office

Job description

Associa is seeking a dedicated Community Association Manager to oversee the daily operations of multiple residential communities. You will coordinate with board members, manage budgets, perform inspections, and ensure compliance with governing documents.

You will liaise with homeowners, vendors, and staff, maintain records, and drive initiatives to sustain appearance and operation of associations. Strong communication and organizational skills are essential.