Community Association Manager

Associa; Williamsburg (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

Associa in Williamsburg, VA, is seeking a Community Association Manager to oversee a portfolio of HOA and condominium communities. The role includes managing daily operations, ensuring communities are well cared for, and collaborating with homeowners and vendors.

The ideal candidate will have a high school diploma or GED, 2+ years of experience in community management, and professional communication skills. This is an equal opportunity employer offering competitive salary and benefits.

Qualifications

• 2+ years of experience in community association or residential management.
• Ability to manage multiple projects simultaneously and prioritize tasks.

Responsibilities

• Oversee daily operations of assigned communities.
• Conduct community walk-throughs and site inspections.
• Review financials and manage budgets.

Skills

Professional communication skills

Customer service orientation

Conflict resolution techniques

Time management

Attention to detail

Education

High school diploma or GED equivalent

Job description

Job Description

Community Group Inc., an Associa company, is hiring a Community Association Manager to oversee a portfolio of assigned HOA and condominium communities based at the corporate office in Williamsburg, VA.

The Community Association Manager oversees an assigned portfolio of single family and condominium communities to ensure the communities are well cared for. The Manager manages the daily operations, including administrative, financial, budgeting, code, compliance, maintenance, capital projects, and more. The Manager collaborates and partners with homeowners, members of the Board of Directors, committee members, vendors, contractors, internal departments, and onsite staff.

Daily Responsibilities

• Research and respond to inquiries by phone, email, and in person.
• Conduct community walk-throughs and site inspections.
• Meet and greet homeowners, visitors, contractors, and vendors.
• Source maintenance vendors; negotiate contracts; schedule and coordinate vendor activity onsite.
• Update homeowners on community news and events, maintenance projects, and HOA violation notices via email, mass email, letters, and flyers.
• Review financials, create and manage budgets.
• Schedule and facilitate monthly, quarterly, and yearly board meetings.
• Coordinate architectural review requests.
• Other projects as assigned.

Requirements

• High school diploma or GED equivalent and a valid driver's license are required.
• 2+ years of experience in community association or residential management.
• Professional communication skills (written and spoken) and knowledge of conflict resolution techniques.
• Customer-service minded, team-oriented, and a proactive communication style.
• Ability to manage multiple projects simultaneously, prioritize tasks, and manage time effectively.
• Organized with attention to detail, takes ownership and initiative, self-directed, and strong follow-up skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.