Community Association Manager

Association Services Inc.; San Antonio (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player seeks a dedicated Community Manager I to oversee community associations and ensure smooth operations. This role involves engaging with homeowners, managing financial reports, and liaising with the Board of Directors. You'll utilize specialized community management tools to enhance operational efficiency and maintain community standards. Join a dynamic team that values innovation and community impact, and contribute to creating vibrant living environments for residents. If you have a passion for community management and a commitment to excellence, this opportunity is for you.

Qualifications

• 3-5 years of experience in community association management is essential.
• CMCA certification is highly preferred for this role.

Responsibilities

• Supervise operations and administration of the community association.
• Act as liaison with the Board of Directors and homeowners.
• Review financial reports and ensure compliance with management agreements.

Skills

Community Association Management

Vendor Management

Financial Reporting

Communication Skills

Education

3–5 years of Community Association experience

CMCA certification

Tools

C3 database

Associa community management tools

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Job Summary

A Community Manager I is responsible for providing the overall supervision of a community association. The Community Manager I interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

Job Duties And Responsibilities

• Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
• Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
• Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor corporate and client delinquency rates and collections process for account portfolio.
• Attend Board meetings per the management agreement and community events as needed.
• Prepare Board packages according to established time frames.
• Ensure Board of Directors is aware of legal actions involving the Association.
• Maintain unit and contract files relating to the operations of the Association.
• Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
• Responsible for maintenance of C3 database, including updating resident information.
• Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
• Responsible for oversight of Associa staff as contract provides.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Oversee the AP process in accordance with Associa home office processes and procedures.
• Other duties as assigned.

Requirements

Education and Experience

• 3–5 years of Community Association experience
• CMCA certified highly preferred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales