Community Association Manager

Trestle Community Management; Washington (District of Columbia); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Community Association Manager to oversee a portfolio of Homeowner and Condominium Association clients. This role is pivotal in providing expert consulting on financial management, governance, and risk management, ensuring that the needs of the Board of Directors are met with precision and care. The ideal candidate will thrive in a structured, fast-paced environment and demonstrate exceptional problem-solving skills. With a focus on integrity and quality, this position offers the chance to make a significant impact on community management while enjoying a predominantly remote work setup. If you are driven, detail-oriented, and ready to lead with expertise, this opportunity is for you.

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Qualifications

• 2+ years of experience as a Community Association Manager required.
• Completion of the Community Association Institute M-100 course is mandatory.

Responsibilities

• Provide Board advice and consultation per Association governing documents.
• Prepare and deliver monthly management reports and conduct site walkthroughs.
• Oversee financial management and enforce delinquency collections.

Skills

Community Association Management

Financial Management

Communication Skills

Analytical Skills

Project Management

Education

Community Association Institute M-100 course

Community Association Institute CMCA, AMS, or PCAM certification

Tools

Microsoft Office Suite

Job description

Job Summary:

The Community Association Manager serves as the primary interface to a portfolio of Homeowner or Condominium Association Clients, overseeing the operation of their non-profit corporations.

This role involves providing expert consulting, counsel, and project execution to the Board of Directors on topics such as financial management, maintenance, governance, and risk management. Ensuring timely and meaningful expertise and project execution to meet Board and owner expectations is crucial.

The position demands a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Success requires drive, determination, and a self-disciplined approach to achieving results that meet these criteria. The job environment is structured with clear expectations, where quality is never compromised despite the fast-paced nature of the work. Communication and organizational relationships are based on technical expertise, requiring specialized problem solving and ingenuity within approved organizational systems and technology. Values of integrity, quality, and caution are paramount.

This job is 98% remote; however, the candidate must reside within Washington state.

Job Characteristics:

1. Varied activities with multiple, simultaneous projects in a fast-paced environment.
2. Technical, analytical focus within established standards and guidelines.
3. Expertise-based problem solving with authoritative, quick decision-making.
4. Task-based, technically oriented communication with minimal collaboration.
5. Directive leadership to ensure quality standards are met, with necessary delegation and close follow-up.
6. Leadership based on specialty expertise, assuring policies and procedures are followed, and deadlines are met.

Job Responsibilities:

Community Management Services:

1. Provide Board advice and consultation per Association governing documents, industry standards, Washington state laws, and public policy.
2. Serve as the primary point of contact for the community, ensuring a maximum one-business day response time for communications.
3. Prepare and deliver monthly management reports.
4. Conduct regular site walkthroughs, reporting necessary actions based on observations.
5. Create and send violation notifications to owners.
6. Collect architectural control requests from homeowners and present them to the Board.
7. Develop and maintain an annual planned maintenance program, incorporating inputs from site walkthroughs, the Board, and owners.
8. Administer projects by requesting and evaluating vendor proposals, reviewing contracts, scheduling work, and reporting status to the Board.
9. Coordinate and provide information for reserve studies.
10. Request insurance proposals to ensure proper coverage and support insurance claims administration.
11. Prepare for and attend regularly scheduled Board and Annual meetings.

Financial Management Services:

1. Prepare the annual budget and implement it with Board approval through membership approval.
2. Review and approve monthly financial reports created by the Client Accounting team.
3. Oversee delinquency enforcement and monitor collections activities with attorneys.
4. Review and approve all invoices for payment to appropriate GL accounts.
5. Provide guidance to the Board on managing and investing funds.

Administrative Management Services:

1. Review and report on Resale Certifications and Lender requests.
2. Ensure all Client My-Community Web Portals are current with meaningful information.

Education and Experience:

Required:

1. Minimum of 2 years’ experience as a Community Association Manager.
2. Completion of the Community Association Institute M-100 course.
3. Proficiency in Microsoft Office Suite.
4. Strong verbal and written communication skills.

Desired:

1. Community Association Institute CMCA, AMS, or PCAM certification.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years

License/Certification:

• Driver's License (Required)
• CMCA, AMS or PCAM (Preferred)