Community Association Manager

MACPHERSONS IV LLC MACPHERSONS REAL ESTATE; Oregon; Hybrid; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K match

Paid vacation

Job summary

MacPherson’s Real Estate Services is hiring a Community Association Manager. The role fully owns relationships with association boards, supervising operations per governing documents and the management agreement.

The ideal candidate has strong people and conflict-management skills, is highly organized, and communicates clearly. Flexible location includes remote work with onsite visits to associations in Puget Sound area.

Qualifications

• Excellent people and conflict management skills.
• Highly organized and detail oriented.
• Able to write and speak professionally and clearly.

Responsibilities

• Own the relationship with each association’s board of directors.
• Supervise the operation and administration per management agreement and governing documents.
• Track and manage service requests and work orders.
• Review monthly financial reports and report variances to the Board.
• Prepare monthly management report and board packet for distribution.
• Oversee major capital expenditures with the Board as needed.
• Monitor delinquency and collections processes.
• Assist with enforcement of governing documents and rules.
• Attend Board meetings and some evening events.
• Coordinate vendor management and procurement.
• Inspect facilities and arrange follow-up actions.

Skills

People management

Conflict management

Organizational skills

Professional communication

Education

Associate degree preferred

Job description

POSITION DESCRIPTION

Position

Community Association Manager

Department

Community Management Division

Education Requirements

Associate degree preferred and one to three years of community association management or property management experience.

Company

MacPherson’s Real Estate Services is a fourth-generation family-owned business that values transparency, integrity, and continuity in all we do. Our vision is to sustain a family business that can be passed down to future generations. Our mission is to make real estate ownership easier and promise to protect our legacy by protecting owners' investments. We do this through four pillars: FAMILY, PARTNERSHIP, SERVICE, and ACCOUNTABILITY.

Position Description

The Community Manager fully owns the relationship with each association’s board of directors, supervising the operation and administration of the Association in accordance with the management agreement and the Association's Governing Documents.

Other Requirements

Ideal candidates have great people and conflict management skills, are highly organized, and can write and speak professionally and clearly. Candidates need to own a reliable vehicle and cell phone to be able to work from home and on-site.

Job Responsibilities

• Effectively utilize Community Management tools and practices such as community management software, annual calendar, action item list, resolution worksheets, timed agendas, RFP matrix, annual operating budget, etc.
• Accurately track and manage service requests and work orders.
• Review monthly financial reports and report variances to the Board.
• Prepare monthly management report and board packet and deliver in accordance with standards.
• Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
• Monitor delinquency rates and the collections process for the portfolio.
• Assist Boards with the enforcement of each association's governing documents and the rules and regulations.
• Attend Board meetings per the management agreement and community events as needed. This will require some evening work throughout each month.
• Prepare Community Notices and correspondence in accordance with the Governing Documents.
• Ensure the Board of Directors is aware of legal actions involving the Association.
• Assist the Board of Directors and architectural review committee with the architectural review process and/or routine inspections as necessary.
• Responsible for routine and special project vendor management, including procurement and vendor performance evaluation as contracted.
• Coordinate and/or oversee inspection of building facilities and/or common areas, and arrange appropriate follow-up actions as required.

Compensation

W-2 starting salary of no less than $65,000 a year for the right candidate and DOE. In addition to salary, total compensation includes company-paid medical, dental, and vision benefits, paid vacation, and 401K match.

Location

Office located in Lynnwood, WA, but work is 100% remote working from home (80%) or onsite at associations managed (20%). Must be located in Puget Sound.