Community Association Manager

GASSEN OFF-SITE INC; Eden Prairie (MN); On-site; USD 58,500 - 71,500; Full time

Benefits offered by this job

Remote work option

Promotion potential

Job summary

Gassen Off-Site Inc. is seeking an experienced Community Manager to efficiently oversee associations, guiding boards on policy and financial decisions. You will coordinate vendors, manage on-site staff where applicable, and ensure property records and budgets are maintained.

The role requires strong communication, understanding of community association law, and the ability to analyze financial data for informed governance. A CMCA or willingness to obtain one is preferred.

Qualifications

• Strong verbal and written communication skills for diverse communities.
• Ability to analyze and interpret customer needs and offer solutions.
• Knowledge of property management principles for residential facilities.
• Understanding of contracting processes and vendor management.
• Ability to organize resources and set priorities.
• Ability to interpret financial data for boards of directors.

Responsibilities

• Support Association Boards in managing communities within authority limits and provide policy guidance.
• Consult with attorneys when statutes or documents require interpretation.
• Implement Board decisions and prepare monthly management reports and agendas.
• Meet with Boards on a regular schedule, in person or virtually.
• Oversee maintenance, repairs and replacement of common elements; monitor vendor performance.
• Monitor expenditures, approve invoices, and prepare budgets or projections.
• Interpret financial data for boards and communicate financial position.
• Coordinate and supervise independent contractors and manage on-site staff as needed.

Skills

Strong communication

Financial data interpretation

Property management knowledge

Contracting process

Resource organization

Recordkeeping systems

Independent contractor coordination

Education

CMCA exam within 2 years

College degree preferred

Tools

Microsoft Office

Property management software

Job description

Salary Range: $65,000.00 To $65,000.00 Annually

Overview Of the Position

• Manage community associations efficiently, optimizing the client’s investment in management services
• Provide guidance and direction to the board of directors for decisions affecting the community
• Work with vendors in managing projects at the community.

Role and Responsibilities

Community Management Responsibilities:

• Assist Association Boards in understanding how to effectively manage their community within the scope and limits of authority providing guidance and advice on policy issues.
• Recognize when to consult with the association’s attorney for interpretation of statutes and documents.
• Implement decisions of the Board.
• Meet with Board of Directors on a predetermined schedule, either in person or virtually.
• Prepare monthly Management Reports and Board Meeting agendas.
• Perform regular property visits.
• Handle day to day phone calls and e-mails from clients
• Assist with dispute resolution/rules enforcement.
• Maintain the Association’s property records.
• Manage the Associations’ on-site employees, if applicable.
• Monitor expenditures of associations and approve invoices for payment
• Interpret financial data and assist the board in understanding their financial position
• Prepare budgets and/or projections.
• Communicate directives from the Board to the Accounting department

Facilities Management:

• Oversee the management of association grounds and buildings to meet the needs of individual residents, to preserve and enhance the common property, and to limit injury to residents, guests, and employees.
• Arrange for maintenance, repairs, and replacement of common elements as requested.
• Identify qualified contractors, negotiate contracts and oversee activities of contractors, vendor personnel, and suppliers.
• Perform periodic property visits to ensure adherence to vendor contract requirements.
• Respond to emergencies in a timely manner.
• Assist in identifying responsible parties for maintenance issues and prepare work orders as needed.
• Evaluate effectiveness of maintenance programs.[i]

Qualifications/Skills

• Strong verbal and written communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to analyze and interpret the needs of customers and offer appropriate solutions.
• Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law.
• Project planning skills and knowledge of the contracting process
• Skilled in organizing resources and establishing priorities.
• Ability to develop and maintain personal recordkeeping systems and procedures.
• Ability to analyze and interpret financial data for association boards of directors
• Ability to coordinate and/or supervise independent contractors.

Education Requirements

• A college degree is preferred, but not required.
• The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions
• Ability to utilize Microsoft Office software functions and property management software.
• Ability to pass the Certified Manager of Community Associations (CMCA) exam within two years of employment
• Previous experience in property management is preferred but not required.

Overview Of the Position

• Manage community associations efficiently, optimizing the client’s investment in management services

• Provide guidance and direction to the board of directors for decisions affecting the community
• Work with vendors in managing projects at the community.

Role and Responsibilities

Community Management Responsibilities:

• Assist Association Boards in understanding how to effectively manage their community within the scope and limits of authority providing guidance and advice on policy issues.
• Recognize when to consult with the association’s attorney for interpretation of statutes and documents.
• Implement decisions of the Board.
• Meet with Board of Directors on a predetermined schedule, either in person or virtually.
• Prepare monthly Management Reports and Board Meeting agendas.
• Perform regular property visits.
• Handle day to day phone calls and e-mails from clients
• Assist with dispute resolution/rules enforcement.
• Maintain the Association’s property records.
• Manage the Associations’ on-site employees, if applicable.

Financial Management:

• Monitor expenditures of associations and approve invoices for payment
• Interpret financial data and assist the board in understanding their financial position
• Prepare budgets and/or projections.
• Communicate directives from the Board to the Accounting department

Facilities Management:

• Oversee the management of association grounds and buildings to meet the needs of individual residents, to preserve and enhance the common property, and to limit injury to residents, guests, and employees.
• Arrange for maintenance, repairs, and replacement of common elements as requested.
• Identify qualified contractors, negotiate contracts and oversee activities of contractors, vendor personnel, and suppliers.
• Perform periodic property visits to ensure adherence to vendor contract requirements.
• Respond to emergencies in a timely manner.
• Assist in identifying responsible parties for maintenance issues and prepare work orders as needed.
• Evaluate effectiveness of maintenance programs.[i]

Qualifications/Skills

• Strong verbal and written communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to analyze and interpret the needs of customers and offer appropriate solutions.
• Knowledge of property management principles, procedures, and standards, as applied to residential facilities and knowledge of community association law.
• Project planning skills and knowledge of the contracting process
• Skilled in organizing resources and establishing priorities.
• Ability to develop and maintain personal recordkeeping systems and procedures.
• Ability to analyze and interpret financial data for association boards of directors
• Ability to coordinate and/or supervise independent contractors.

Education Requirements

• A college degree is preferred, but not required.
• The position requires the ability to read and write English fluently, and the ability to accurately perform intermediate mathematical functions
• Ability to utilize Microsoft Office software functions and property management software.
• Ability to pass the Certified Manager of Community Associations (CMCA) exam within two years of employment
• Previous experience in property management is preferred but not required.

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Additional Notes

• This is a salaried position, with more than 40 hours per week frequently required, with frequent attendance at evening board meetings required.
• Work will need to be performed at the Gassen office at times, with the option to work remotely at other times. Must be flexible to come to the office for meetings as needed.
• Opportunity for promotion from Association Manager to Senior Association Manager is possible after a minimum of two years of satisfactory performance.
• The position requires each individual to furnish their own automobile and possess a valid driver's license.
• Salaried position - $65,000 annually