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Community Association Manager

Association Services Inc.

Bedford (NH)

On-site

USD 50,000 - 70,000

Full time

7 days ago
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Job summary

This innovative firm is seeking a Community Association Manager to enhance community engagement and operational excellence. You will play a vital role in liaising with board members and homeowners, ensuring smooth communication and project management. Your expertise in customer service and community management will be essential as you oversee financial reporting and community events. With a competitive benefits package and a commitment to employee development, this role offers a rewarding opportunity to make a significant impact in community management. Join a team recognized as a Great Place to Work and contribute to building vibrant communities.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401k
Disability Insurance
Wellness Support
Development Initiatives

Qualifications

  • Experience in Community Management or related fields.
  • Proficiency in customer service and conflict resolution.

Responsibilities

  • Act as the primary liaison with the Association Board and homeowners.
  • Prepare annual disclosure packages and financial statements.

Skills

Customer Service
Conflict Resolution
Microsoft Office
Time Management

Tools

Microsoft Word
Microsoft Excel
Microsoft Outlook

Job description

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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is currently looking for a Community Association Manager to join our team in Bedford, NH. As a Community Association Manager III, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role, you will need great customer service skills and the ability to work on multiple projects.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated a Great Place to Work for six consecutive years, and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

  • Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
  • Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
  • Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arranging bulk mailing of same within the time frames set by state or governing documents.
  • Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
  • Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
Requirements
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Experience in Community Management, customer service, hospitality, or other related industry.
  • Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
  • Proficient in Customer Service and conflict resolution.
  • Able to work effectively with others in person and in group settings.
  • Able to prioritize, manage time, and meet deadlines.
  • Able to communicate effectively and professionally on phone, email, and in person.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Marketing and Sales

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