Community Association Leader & Operations Lead

FirstService Residential; Allentown (Lehigh County); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical plans

Dental and vision benefits

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Community Association Manager in the Lehigh Valley region to lead community operations and serve as the main point of contact for residents and the Board of Directors. The role emphasizes autonomy, relationship-building, and oversight of budgets, staff, and governance processes.

You will manage day-to-day operations, ensure legal compliance, supervise staff, and partner with emergency services as needed, while guiding committees and reporting on financials

Qualifications

• Bachelor's degree in business or related field with three years’ experience in Property Operations, Hospitality or Construction.
• Experience leading staff and coordinating with Board committees and external partners.
• Strong understanding of budgeting, contractual requirements and compliance policies.

Responsibilities

• Provide leadership and direction for short-term and long-range plans; set goals and actions with the Board.
• Review organization structure and functions; propose changes to the Board as needed.
• Partner with public, private and volunteer organizations to deliver community services.

Skills

Leadership

Budgeting

Staff supervision

Board liaison

Communication

Education

Bachelor's degree in business or related field

Three years’ experience in Property Operations

Job description

FirstService Residential is seeking a Community Association Manager in the Lehigh Valley region to lead community operations and serve as the main point of contact for residents and the Board of Directors. The role emphasizes autonomy, relationship-building, and oversight of budgets, staff, and governance processes.

You will manage day-to-day operations, ensure legal compliance, supervise staff, and partner with emergency services as needed, while guiding committees and reporting on financials