Community Association Assistant Manager

Associa; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Associa in Round Rock, TX is seeking an Assistant Community Manager to support HOA management operations for single-family and condo communities. You will assist in daily office tasks, coordinate events, and communicate with residents and boards.

The role emphasizes customer service, organization, and the ability to guide boards. On-site position with strong written and verbal communication required.

Qualifications

• Positive attitude and excellent customer service and organizational skills.

Responsibilities

• Assist in daily operations of the amenities and recreation facilities.
• Meet and greet homeowners/residents that walk into the office.
• Answer incoming office phone calls as needed. Return emails and voicemails same business day, or next business day at the latest.
• Assist in administering facility card access and badge ID systems.
• Assist in conducting New Resident Orientations.
• Understand Community Association policies and rules. Support Community Association Manager in enforcement and administration.
• Assist with maintenance of office equipment and supplies and overall appearance of the amenities and recreation facilities.
• Provide content and regular updates to residents and members of the board.
• Administer reservation schedule and process for Resident’s Community Center & other community amenities.
• Perform other routine office or community operations functions or procedures as required.
• Plan and administer special events, programs and activities within the allotted program budget.
• Create and implement a promotional plan and volunteer support for all events and programs (i.e. flyers, website, email blast, newsletter).
• Solicit community sponsors and partners for events and the community as a whole.
• Maintain a calendar of activities, on paper and online.
• Shop and purchase all event "props," refreshments and decorations, as needed. Maintain a record of all expenses.

Skills

Positive attitude

Job description

Associa in Round Rock, TX is seeking an Assistant Community Manager to support HOA management operations for single-family and condo communities. You will assist in daily office tasks, coordinate events, and communicate with residents and boards.

The role emphasizes customer service, organization, and the ability to guide boards. On-site position with strong written and verbal communication required.