Community Assistant: Elevate Resident Experience & Growth

The-Nrp-Group; Austin (TX); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Paid vacation

11 paid holidays

Paid maternity & parental bondingleave

Medical/Dental/Vision/Life Insurance

401(k) Match

Bonus opportunities

Job summary

The NRP Group is seeking a Community Assistant for The Element, reporting to the Community Manager. You will ensure excellent customer service in daily operations, handle administrative tasks, and support leasing, occupancy goals, and market knowledge to outperform competitors.

Responsibilities include managing leases, renewals, and marketing outreach while ensuring regulatory compliance, Fair Housing, and LIHTC guidelines. Strong admin skills and team support are essential.

Qualifications

• One-year property management experience or a related degree.
• Knowledge of Landlord-Tenant laws, Fair Housing, and LIHTC guidelines.
• Proficiency with Microsoft Office and Yardi preferred.

Responsibilities

• Maximize property revenue and occupancy through effective cash flow management.
• Maintain Yardi data accuracy and leasing records; process A/R/A/P and reports.
• Support leasing team with inquiries, showings, renewals, and lease renewals.
• Address service requests within 24 hours and maintain curb appeal.
• Assist in recruiting and developing property-management staff.

Skills

Customer service

Organizational skills

Communication

Education

High school diploma or equivalent

College preferred

LIHTC accreditation

Tools

Yardi

Microsoft Office

Job description

The NRP Group is seeking a Community Assistant for The Element, reporting to the Community Manager. You will ensure excellent customer service in daily operations, handle administrative tasks, and support leasing, occupancy goals, and market knowledge to outperform competitors.

Responsibilities include managing leases, renewals, and marketing outreach while ensuring regulatory compliance, Fair Housing, and LIHTC guidelines. Strong admin skills and team support are essential.