Community Assistant

GMH Capital Partners LP; Champaign (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

GMH Communities in Champaign, IL seeks a Community/Leasing Assistant to support leasing and resident services. This regular part-time position involves front-desk duties, tours, lease generation, and coordinating resident activities, reporting to the Leasing Manager, and ensuring compliance with Fair Housing laws.

You will engage with residents and prospects via in-person, phone, and email, manage walk-ins, process leases, and contribute to events.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational and administrative abilities.
• Passion for serving residents and teams.

Responsibilities

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Process leases and accompanying paperwork
• Displaying high levels of service through email responses, social media outreach and phone communications
• Assist with leasing events and activities
• Participate in resident retention events and activities
• Actively participate in the GMHgo initiative
• Participate in after-hours on-call rotation
• Thorough knowledge of office applications and company policies

Skills

Customer service

Communication

Organization

Social media

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Assistant

Regular Part-Time Champaign, IL, US

GMH Communities,Headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.

Job Description:

The Community/Leasing Assistant reports to the Leasing Manager and serves as one of the primary contacts for residents on a daily basis as well as prospective residents looking to engage in a new lease. The Community/Leasing Assistant’s primary responsibilities include all elements related to community development and success, including but not limited to: communication to residents and prospective residents, handling walk in traffic, answering phones and emails, logging packages, touring, generating lease documents, signing and closing leases, and after-hours on-call rotation. In addition, the Community/Leasing Assistant will assist the Leasing Manager in coordinating resident activities, leasing activities, assist with turn and move-in, and maintain excellent resident relations through outstanding customer service. The Community/Leasing Assistant is also responsible for complying with all state, federal and/or local laws relating to Fair Housing. This is a part-time position.

Responsibilities:

• Maintain positive resident relations through outstanding service
• Participate in the daily operations of the property
• Process leases and accompanying paperwork
• Displaying high levels of service through email responses, social media outreach and phone communications
• Assist with leasing events and activities
• Participate in resident retention events and activities
• Actively participate in the GMHgo initiative
• Participate in after-hours on-call rotation
• Thorough knowledge of office applications and company policies

Characteristics and Qualifications:

• Outgoing, kind and generous personality, & an enthusiasm for service
• Active knowledge of online Social Media and social presence avenues
• Strong organizational and administrative abilities as well as, excellent communication and people skills
• A passion to serve residents, parents, vendors, and colleagues

Visit our new website https://www.gmhcommunities.com/

GMH Communities is an Equal Opportunity Employer