Community Animal Care Coordinator

ADP, Inc.; Pasadena (CA); On-site; USD 44,000 - 56,000; Full time

Job summary

Pasadena Humane is seeking an ARC Coordinator to support animal welfare and community outreach. You will assist with animal-related appointments, intakes, reunifications, and respond to public inquiries with high-quality customer service.

The role supports the ARC Manager, tracks departmental data, coordinates with other shelters, and helps ensure welfare of animals in the community. This full-time position requires strong communication and teamwork.

Qualifications

• High school diploma or GED.
• Must be at least 18 years of age at the time of appointment.
• Two years of experience in animal welfare, animal rescue, social work, veterinary or human services.
• One year of experience in a leadership role.
• Strong interpersonal, public speaking, and communication skills.
• Experience working in an open admissions shelter strongly preferred.
• Experience handling domestic animals and/or wildlife in a medical, zoological, rehabilitation, agricultural or research setting strongly preferred.
• Excellent time management, multi-tasking, and organizational skills.

Responsibilities

• Assist with animal-related appointments, intakes, and reunifications; address public inquiries with high-quality customer service.
• Support ARC Manager with addressing customer care concerns, troubleshooting, and monitoring services; refer to internal departments as needed.
• Track department data and coordinate with other departments to ensure quality customer care and animal welfare.

Education

High school diploma or GED

Tools

Microsoft Office Suite

Email

Job description

Pasadena Humane is seeking an ARC Coordinator to support animal welfare and community outreach. You will assist with animal-related appointments, intakes, reunifications, and respond to public inquiries with high-quality customer service.

The role supports the ARC Manager, tracks departmental data, coordinates with other shelters, and helps ensure welfare of animals in the community. This full-time position requires strong communication and teamwork.