Community Admin & Compliance Coordinator (Part-time)

ccmcnet; Austin (TX); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

EAP program

Calm Health

401(k) with company match

Flexible schedule

Competitive pay

Job summary

The ccmcnet Community Administrative & Compliance Coordinator role serves as a central operational support for the onsite community management team in the Lakeway area of Austin, TX. It focuses on administrative, financial, and compliance tasks while delivering exceptional customer service to residents, board members, and vendors.

This part-time position supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura’s

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support, customer service, or HOA/community operations preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Provide high-quality customer service to residents, board members, vendors, and guests.
• Process homeowner payments and assist with accounts payable and office tasks.
• Review and coordinate compliance notices, violations, and maintenance/work orders.
• Greet residents, assist in meetings, and act as liaison between residents and management.
• Attend committee and board meetings.

Skills

Organizational skills

Time management

Customer service

Verbal & written communication

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

The Community Administrative & Compliance Coordinator serves as a central operational support role for the onsite community management team. This position is responsible for providing administrative, financial, and compliance support while delivering exceptional customer service to residents, board members, and vendors. The role supports daily office operations, assists with compliance enforcement, and helps maintain community standards in alignment with Ventura’s service-driven culture.

About the Community:

Welcome to a gated golf course community in the desirable Lakeway area of Austin, TX, where beautiful surroundings and a strong sense of community come together. With scenic views, well-maintained neighborhoods, and a dedicated onsite Community Management Team, this is a wonderful place to call home. Discover a community where residents can enjoy the best of Lakeway living while staying close to everything the Austin area has to offer.

RESPONSIBILITIES

• The primary work hours are Monday - Friday, 12:00 PM - 4:00 PM (20 hours/week)
• Provide high-quality customer service to residents, board members, vendors, and guests via phone, email, and in person, serving as a primary point of contact for general inquiries
• Support administrative and financial operations by processing homeowner payments, assisting with accounts payable, managing mail, deliveries, and maintaining office supply inventory
• Conduct routine community inspections, document violations, issue and track compliance notices, and coordinate the violation and fine process in accordance with governing documents and company procedures
• Review architectural applications for completeness and assist in educating homeowners on community standards and compliance expectations
• Submit, track, and follow up on maintenance and vendor work orders while maintaining accurate compliance and administrative records
• Support resident and community engagement by greeting residents and guests professionally, participating in meetings or events, and acting as a liaison between residents, management, and vendors
• Attend committee and board meetings

REQUIREMENTS

Qualifications:

• High school diploma or equivalent required
• Prior experience in administrative support, customer service, or community/HOA operations preferred
• HOA or community management experience preferred but not required
• Valid driver’s license and reliable transportation required

Skills:

• Strong organizational and time management skills with the ability to manage multiple priorities
• Professional, discreet, dependable, and self-motivated with strong problem-solving abilities
• Excellent verbal and written communication skills with a customer-service-oriented mindset
• High attention to detail and accuracy
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel

PHYSICAL REQUIREMENTS

The physical requirements can vary, but generally, they may include:

• Lifting: Ability to lift and carry up to 25 pounds
• Working Conditions: Primarily office-based with routine community inspections and resident interaction
• Manual Dexterity: Ability to use computers, phones, and standard office equipment
• Driving: Ability to operate a vehicle for job-related duties; MVR will be reviewed at time of hire and periodically thereafter

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodation in performing the job duties as described in the job description, discuss with your manager.

WHAT WE OFFER:

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!