Community Standards Coordinator - Part-time

CCMC; Round Rock (TX); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Part-time status

401(k) with Company Match

Paid sick leave

Competitive pay

Job summary

CCMC in Round Rock, Texas, seeks a part-time Community Standards Coordinator to support resident services across master-planned communities. You will handle inquiries, coordinate inspections, and explain HOA guidelines to residents. The role requires strong communication, confidentiality, and the ability to manage multiple tasks efficiently. Proficiency in MS Office and a customer-focused mindset are essential.

Qualifications

• Customer service experience in a service-oriented environment.
• Ability to answer calls and emails and provide HOA information.
• Maintain confidentiality of business matters.
• Available for flexible schedule including evenings and weekends.

Responsibilities

• Conduct community drives and inspections of properties.
• Issue HOA violations with references to property maintenance.
• Document, photograph, and record all violations.
• Assist homeowners with the Architectural Review process.
• Prepare applications for committee review.

Skills

Customer service

Time management

Organizational skills

Communication skills

Problem solving

Education

CAM license

Tools

MS Office (Outlook, Word, Excel)

Job description

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Community Standards Coordinator - Part-time

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the community:

Designed for people age 55 and better, one of the location communities is set upon acres of countryside that is conveniently located with easy access to anything and everything. Amenities include a large clubhouse that features flexible meeting rooms, a professional kitchen for catering and demonstrations, a fitness room, resort style pool, and more. Residents also enjoy a number of concierge services. The other community is a growing master-planned community which offers a choice of complimentary floor plans designed for easy living and entertaining. Amenities include a pool and pavilion.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

What you’ll accomplish:

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.

What we’re looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver’s license in the state of employment and have reliable means of transportation as a personal vehicle may be required to perform certain responsibilities
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
• Must pass a pre-employment drug screen and background check
• CAM license preferred (Required in Florida, Georgia and Nevada within six months of hire)

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

What we offer:

• Support Programs – Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match – Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Most importantly, a caring team who is dedicated to your success!