Community Access Coordinator

Betty Brinn Children's Museum; Milwaukee (WI); On-site; USD 45,000 - 52,000; Full time

Job summary

The Betty Brinn Children's Museum in Milwaukee is seeking a Community Access Coordinator to enhance community engagement. This full-time role involves managing reservations, coordinating education programs, and fostering partnerships to further the museum's mission of providing engaging learning experiences for all children. Applicants should have a relevant degree and a passion for early childhood education.

Benefits

Medical Insurance (BBCM pays 80% of cost)

Dental Insurance (BBCM pays 80% of cost)

401(k) with Museum contributing 5% at year-end

18 days of PTO

Qualifications

• Bachelor’s degree in relevant fields is essential.
• 2+ years of experience in a similar role is required.
• Strong passion for early childhood education.

Responsibilities

• Coordinate museum reservation scheduling and ensure smooth booking experiences.
• Develop and facilitate educational programs for children.
• Track attendance data and support grant reporting.

Skills

Communication

Organizational Skills

Problem-solving

Interpersonal Skills

Data-driven

Education

Bachelor’s degree in Education, Nonprofit Management, or a related field

Tools

Salesforce

Job description

4 days ago Be among the first 25 applicants

Status: Full-time | Non-Exempt

Location: 929 E. Wisconsin Ave, Milwaukee, WI 53202

Reports to: Senior Director of Education

Working Schedule: Tuesday-Saturday

Our Mission

Inspire all children to wonder and explore their world through play and innovative, hands-on learning experiences.

About Betty Brinn Children’s Museum

At Betty Brinn Children’s Museum, inspire wonder through play. The ultimate destination where your child can play, learn and grow. At Betty Brinn Children’s Museum, every visit sparks curiosity and learning. Explore interactive exhibits designed to fuel your child’s imagination while helping them develop everlasting skills.

Become a Valued Member of the Betty Brinn Children’s Museum (BBCM) Team!

We are seeking enthusiastic, positive, and driven team players who are passionate about early childhood education to help us achieve our mission of providing ALL children with high-quality, hands-on, and playful learning experiences. At BBCM, we believe that teamwork thrives through supportive and collaborative discussions. We are committed to investing in our team members' professional growth and celebrating curious minds.

Our Team Values:

• Make Memoires: Deliver unforgettable experiences to families. Create a spark and find the magic, helping each guest write their unique story
• Raise Your Hand: Jump in, check-in, be all in. Bring your best and work together. Show the team and your guests that they can depend on you
• Be an Explorer: Be curious and open. Keep your gears moving. Bring childlike energy to navigating challenges and discover new possibilities
• Everyone Counts: Be kind to all. Initiate a positive impact in our community. See the potential in every child and make everyone feel like they are a line leader
• Be More Than a Museum: Be a launchpad for life-long learning. Help families create connections and experience opportunities that lead to brighter futures and a stronger Milwaukee
• Feel the Fun: Radiate joy and delight in our purpose. Embrace the exciting unpredictability of every day
  
  

At the Museum, we are dedicated to providing equal employment opportunities for all employees and job applicants. We prohibit any form of discrimination or harassment based on race, color, religion, age, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.

Position Summary:

The Community Access Coordinator plays a vital role in ensuring a seamless booking process for museum visits, programs, and events while actively expanding community engagement. This position is responsible for overseeing all systems related to field trips, group visits, special event days, and community partnerships—including reservations, sales, communications, and day-of coordination both at the Museum and within the community.

As a member of the Education function, the Community Access Coordinator also contributes to the development, facilitation, and delivery of programs for early learners and school-aged children.

Responsibilities:

Community Engagement & Coordination

• Oversee all aspects of Museum reservation scheduling using Salesforce, serving as the primary point of contact for all inquiries
• Respond to booking requests, confirm reservations, generate reports, and manage logistics for field trips, Baby Beginnings, Sensory Friendly Sessions, Wonder Wagon programs, and community partner events
• Ensure smooth booking and visit experiences by collaborating with internal teams on logistics, capacity, and guest flow
• Coordinate with the Finance team to ensure accurate and timely payment processing for all reservations and events
• Collaborate with the Senior Director of Education to develop and implement outreach strategies to engage educators, nonprofit partners, and community organizations
• Build and maintain strong relationships with community stakeholders to increase participation in Museum programs and events
  
  

Program Facilitation & Support

• Facilitate hands-on educational programs for early learners and school-aged children, including field trip activities, facilitated workshops, and Be A Maker space programs
• Support community outreach events by operating the Museum’s Wonder Wagon for off-site programming and events
• Work with the Education team to evaluate and develop new and enhanced programs that align with educational trends and meet state and national standards
• Ensure the safety and well-being of all guests by responding promptly to emergencies during programs and events
  
  

Data, Evaluation, and Administrative Support

• Track and report attendance and participation data; monitor the use of sponsored admissions; and ensure completion of participant surveys and other impact data collection
• Evaluate data to assess progress toward attendance, revenue, and engagement goals
• Support grant reporting by contributing data and insights related to program impact and effectiveness
• Maintain and organize an inventory of program supplies and resources to ensure smooth program delivery
• Monitor program budgets and track purchases and expenses throughout the year
• Perform other duties as assigned
  
  

Minimum Qualifications:

• Bachelor’s degree in Education, Nonprofit Management, or a related field
• 2+ years of experience in a similar role, ideally in an educational, nonprofit, or museum setting
• Valid and clean driving record and comfortable driving the Wonder Wagon
• Must be able to work flexible hours, including early mornings or evenings as needed
• Strong passion and commitment to the Mission of BBCM!
  
  

Skills and Abilities:

• Positive, can-do attitude with a strong commitment to providing exceptional service to Museum visitors, participants, and community partners, ensuring that all experiences are positive, engaging, and impactful
• Proficiency in Salesforce or similar CRM software
• Strong communication skills to clearly and effectively engage with a wide range of community stakeholders, from educators to nonprofit partners
• Exceptional interpersonal skills for building and maintaining relationships with external partners to ensure repeat participation in programs
• Strong organizational abilities with the capacity to manage multiple tasks simultaneously, including booking and coordinating events, ensuring smooth scheduling, and following up with stakeholders
• Problem-solving skills with the ability to anticipate challenges and devise solutions quickly, whether related to scheduling, program delivery, or logistics
• Adaptability to changing priorities and the ability to thrive in a fast-paced environment
• Data-driven with the ability to track and analyze participation data, assess progress toward goals, and use insights to inform decisions and improve programs
• Passion for working with children and the community, with a deep understanding of early childhood and school-aged education
  
  

BBCM offers a generous benefits package, including but not limited to the following:

• Medical Insurance (BBCM pays 80% of cost)
• Dental Insurance (BBCM pays 80% of cost)
• Vision, Critical Illness, Accidental Insurance, Supplementary Life, and Accidental Death Dismemberment eligibility
• HSA with employer contributions
• HRA employer-paid plan
• Employer-paid plans for Life and Accidental Death and Dismemberment Insurance &Long-Term Disability
• 401(k) with the Museum contributing 5% at year-end (not matching every pay period)
• 18 day of PTO prorated at hire date
• Separate sick time
  
  

The starting salary for this position is $45,000

Application Process & Important Information:

• Only candidates who complete the entire application will be considered for this role. Incomplete applications will not be reviewed
• Due to the volume of applications received, we are unable to respond to individual inquiries regarding the status of applications. If selected for an interview, you will be contacted directly
  
  

Any employment offer is contingent upon successfully passing a criminal background check and verification of professional references demonstrating excellence.

Powered by JazzHR

WagEkMGNuU

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Internet Publishing

Referrals increase your chances of interviewing at Betty Brinn Children's Museum by 2x

Sign in to set job alerts for “Access Coordinator” roles.

New Patient Coordinator, Cancer Center Access & Coordinator

Access Coordinator Mental Behavioral Health - SECOND SHIFT

MDS Coordinator (with $5,000 SIGN ON BONUS)

Central Intake Coordinator - Full-Time 1st Shift

Access Coordinator Mental Behavioral Health - SECOND SHIFT

PAT FIN SRV REP-CUST RECEPTION, FCH - PATIENT FINANCIAL SERVICES

Sawyer County Community Health Coordinator VISTA

Bilingual Urban Tree Project Coordinator

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.