New Patient Coordinator, Cancer Center Access & Coordinator

Froedtert Health; Milwaukee (WI); Hybrid; USD 40,000 - 50,000; Full time

Job summary

Froedtert Health is looking for a coordinator to manage patient intake and triage in a dynamic clinic environment. This hybrid role involves ensuring quality patient care through effective communication and coordination with various stakeholders. Candidates should possess an Associate Degree and have experience in healthcare settings. Join a leading healthcare network committed to innovation and patient care.

Benefits

Paid time off

Growth opportunity - Career Pathways & Tuition Assistance

Academic Partnership with the Medical College of Wisconsin

Referral bonuses

Retirement plan - 403b

Medical, Dental, Vision, Life Insurance

Employee Assistance Programs

Qualifications

• Minimum 2 years of experience in an office or healthcare setting preferred.
• In lieu of degree, 3+ years of experience in intake, triage, and referral facilitation is required.

Responsibilities

• Coordinates the intake, triage, and disposition of patient care needs.
• Maintains program schedules and manages a high volume of patient calls.
• Interacts with patients, faculty, and referring physicians.

Skills

Excellent communication skills

Proficiency in Microsoft Office Suite

Medical terminology

Typing

Excellent prioritization skills

Multi-tasking skills

Education

Associate Degree

Bachelor's Degree (preferred)

Job description

Discover. Achieve. Succeed. #BeHere

Location: US:WI:MILWAUKEE at our FROEDTERT HOSPITAL facility.

This job is HYBRID.

FTE: 1.000000

Shift: Shift 1

Job Summary:

Coordinates the intake, triage and disposition of the care needs of patients in a complex, multidisciplinary clinic and/or ancillary setting. May be responsible for management of the program outcomes database (department specific). Duties include a high degree of patient interaction (via phone), faculty and referring physician interaction, utilization of patient information, coordination of insurance documentation, creation of patient medical records, maintenance of program schedules and triage of a high volume of incoming telephone calls.

EXPERIENCE DESCRIPTION:

A minimum of 2 years of experience in an office or health care setting is preferred.

EDUCATION DESCRIPTION:

Associate Degree is required. In lieu of degree, 3+ years of experience in intake, triage and referral facilitation is required. Bachelor's Degree is preferred.

SPECIAL SKILLS DESCRIPTION:

Must have excellent computers skills; proficiency in Microsoft Office Suite including Access Data Base skills, medical terminology, typing and office equipment is required. Excellent prioritization and multi-tasking skills necessary. Must have excellent communication skills. Understanding of health care facilities and processes. Scheduling background in a healthcare setting.

Perks & Benefits at Froedtert Health

Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following:

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.