Communications Technician

Frontier Communications; Shawano (WI); On-site; USD 59,000 - 80,000; Full time

Job summary

An established industry player is seeking a Communications Technician to join their team. In this role, you will be responsible for installing, maintaining, and repairing network facilities, ensuring reliable connectivity for customers. You will work with cutting-edge technology and have the opportunity to make a significant impact on the digital infrastructure of the community. The company offers a competitive salary and a comprehensive benefits package, including medical, dental, and 401k matching. If you are passionate about technology and eager to contribute to building a connected future, this is the perfect opportunity for you.

Benefits

20 PTO days

10 paid holidays

Medical, dental, vision plan

401k match

Tuition Assistance Program

Work-life balance resources

Paid parental leave

Adoption assistance

Paid caregiver leave

Qualifications

• Requires a valid driver's license and ability to meet DOT medical requirements.
• Must have experience in telecommunications and equipment maintenance.

Responsibilities

• Installs and maintains voice, data, and ancillary equipment.
• Repairs service outages and interfaces with customers for troubleshooting.

Skills

Ability to work in confined areas

Ability to lift and carry heavy equipment

Ability to climb poles/ladders

Communication skills

Attention to detail

Ability to work under pressure

Color perception

Auditory discrimination

Education

Degree in electronics technology

Advanced electronics concepts course

Tools

Test equipment (VOMs, test sets)

Aerial lift vehicles

Manual and power tools

Job description

Communications Technician

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

Location: Shawano, WI (Greater Fox Valley or Greater Green Bay areas nearby)

What we’re seeking:

Major Responsibilities:

1. Installs, maintains and/or repairs network facilities and associated apparatuses from the station equipment to the line card; performs other related duties.

What you’ll do:

1. Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
2. Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
3. Effects repairs and restores service outages. Performs cable pair recovery activity.
4. Interfaces with customers to further analyze installation and repair issues. Responds to inquiries and provides follow-up.
5. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment.
6. Effects problem solving where appropriate.
7. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
8. Operates standard and aerial lift vehicles and manual, hydraulic, pneumatic, electric, electronic, gasoline, propane and power actuated tools and equipment.
9. May be required to perform additional duties and tasks as required by the Company.
10. Per our Company policy, and consistent with the weight specifications of equipment used to work aloft, candidates cannot exceed 275 pounds, this is inclusive of clothing and with proper footwear.

What we offer:

1. Salary Range: $59,000 to $80,000
2. 20 PTO (Paid Time Off) days + 10 paid holidays per year
3. Day one medical, dental, vision and prescription drug plan
4. 401k match of 50% on 6% of eligible compensation
5. Tuition Assistance Program
6. Personal & Work Life Balance Resources & Wellness Support Assistance
7. Employee Resource Groups
8. 10 weeks of paid parental leave, & a phased return to work program for new parents
9. Up to $10k in adoption program assistance
10. 3 weeks of paid caregiver leave

What background you should have:

1. Ability to work in confined areas.
2. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pullbox covers, etc.
3. Ability to climb poles/ladders.
4. Ability to communicate naturally and pleasantly over the telephone and/or in person.
5. Ability to work under pressure in stressful conditions.
6. Requires alertness and attention to detail.
7. A valid driver’s license. Able to meet the medical and driver certification requirements as established by the DOT Federal Highway Safety Act.
8. Not restricted to daylight hours.
9. Able to read and interpret architectural, electrical wiring diagrams.
10. Able to operate test equipment such as VOMs, test sets, etc.
11. Indoor-outdoor work. Exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
12. Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
13. May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials. May work with molten lead and wax.
14. Scheduled work tours may be weekday, weekend and holiday, including day, evening and night hours. Subject to scheduled and/or unscheduled overtime and call out.
15. May be required to have experience in one or a combination of: Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician, Cable Technician.
16. Must possess the ability to perceive difference in colors.
17. Must possess the ability to distinguish audible tones/levels.

Training: Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

Education: Desire a degree in electronics technology, to include successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences are aligned with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.