Communications Technician

Frontier Communications; Clintonville, Barnegat Light (WI, NJ); On-site; USD 59,000 - 80,000; Full time

Job summary

Join an innovative company dedicated to building the digital infrastructure of tomorrow! As a Communications Technician, you will play a crucial role in installing, maintaining, and repairing network facilities, ensuring seamless connectivity for consumers and businesses. Your expertise will help restore service outages and enhance customer experiences. With a commitment to work-life balance and a comprehensive benefits package, this position offers a rewarding opportunity to contribute to a vital mission. Embrace a career where your skills can make a significant impact on communities across the nation.

Benefits

20 PTO days

10 paid holidays

Medical, dental, vision, and prescription plans

401k match of 50% on 6%

Tuition Assistance Program

Work-life balance resources

Paid parental leave

Adoption assistance up to $10,000

Paid caregiver leave

Qualifications

• Experience in relevant technical roles is preferred.
• Ability to interpret diagrams and operate test equipment.

Responsibilities

• Install, maintain, and repair network facilities and associated apparatuses.
• Interface with customers to analyze installation and repair issues.
• Use test equipment to analyze equipment troubles and perform maintenance actions.

Skills

Effective communication skills

Attention to detail

Problem-solving skills

Ability to work in confined spaces

Ability to lift/carry tools and equipment

Ability to climb poles/ladders

Flexibility to work scheduled hours

Education

Degree in electronics technology

Completion of an advanced electronics concepts course

Tools

Test equipment

Manual and power tools

Aerial lift vehicles

Job description

Communications Technician

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

Location: Shawano, WI

What we're seeking:

Major Responsibilities: Install, maintain, and repair network facilities and associated apparatuses from station equipment to line cards; perform related duties.

What you'll do:

• Install, remove, rearrange, program, test, troubleshoot, and maintain voice, data, and ancillary equipment and network services.
• Maintain and repair outside and inside plant equipment and inside wiring.
• Restore service outages and perform cable pair recovery activities.
• Interface with customers to analyze installation and repair issues, respond to inquiries, and provide follow-up.
• Interpret schematic work order drawings to determine job specifications and installation needs; order and obtain required equipment.
• Apply problem-solving skills as appropriate.
• Use test equipment to analyze equipment troubles and perform maintenance actions.
• Operate standard and aerial lift vehicles, as well as manual, hydraulic, pneumatic, electric, electronic, gasoline, propane, and power tools and equipment.
• Perform additional duties as required by the company.
• Note: Candidates cannot exceed 275 pounds, including clothing and footwear, per company policy.

What we offer:

We provide benefits to support you and your family, including:

• Salary Range: $59,000 to $80,000
• 20 PTO days + 10 paid holidays
• Day one medical, dental, vision, and prescription plans
• 401k match of 50% on 6% of eligible compensation
• Tuition Assistance Program
• Work-life balance resources and wellness support
• Employee Resource Groups
• Paid parental leave and phased return to work for new parents
• Up to $10,000 in adoption assistance
• Paid caregiver leave

Required Background:

• Ability to work in confined spaces and lift/carry tools and equipment.
• Ability to climb poles/ladders and work in various weather conditions and environments.
• Effective communication skills.
• Attention to detail and alertness.
• Valid driver’s license and ability to meet DOT requirements.
• Ability to interpret diagrams and operate test equipment.
• Flexibility to work scheduled hours, including nights, weekends, and holidays.
• Experience in relevant technical roles is preferred.
• Ability to perceive color differences and distinguish audible tones.

Training and Education:

• Completion of an advanced electronics concepts course.
• Degree in electronics technology preferred, including coursework in digital logic, electronic communications, and microprocessors.

We are committed to building a diverse team that reflects the communities we serve. If your background aligns with our mission to #BuildGigabitAmerica, we encourage you to apply.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.