Communications Technician

Frontier Communications Corporation; Clintonville (WI); On-site; USD 59,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading fiber provider dedicated to enhancing digital connectivity across the nation. As a Communications Technician, you will play a crucial role in installing, maintaining, and repairing network facilities, ensuring seamless service for customers. This position offers a blend of technical challenges and customer interaction, requiring a strong background in electronics technology. With a commitment to your professional growth, the company provides comprehensive benefits, including generous PTO, medical plans, and a supportive work-life balance. If you're passionate about technology and community service, this is your chance to make a difference.

Benefits

20 PTO days

10 paid holidays

Medical, dental, vision plans

401k match

Tuition Assistance Program

Wellness Support Assistance

Paid parental leave

Adoption program assistance

Paid caregiver leave

Qualifications

• Ability to work in confined areas and lift heavy equipment.
• Must possess a valid driver's license and meet DOT requirements.

Responsibilities

• Installs, maintains, and repairs network facilities and equipment.
• Interprets work order drawings and orders necessary equipment.

Skills

Network Maintenance

Troubleshooting

Customer Service

Problem Solving

Technical Communication

Education

Degree in Electronics Technology

Advanced Electronics Concepts Course

Tools

VOMs

Test Sets

Standard and Aerial Lift Vehicles

Job description

Communications Technician

As the largest pure-play fiber provider in the U.S., we deliver blazing-fast broadband connectivity that unlocks the potential of millions of consumers and businesses. As a Frontier employee, you will be part of our purpose of Building Gigabit America—creating the digital infrastructure that the country needs to thrive today and into the next century. Join us!

Location:
Shawano, WI, with nearby exchanges in the Greater Fox Valley or Greater Green Bay areas.

What we’re seeking:

Major Responsibilities:

1. Installs, maintains and/or repairs network facilities and associated apparatuses from the station equipment to the line card; performs other related duties.

What you’ll do:

1. Installs, removes, rearranges, programs, tests, troubleshoots and maintains voice, data, and ancillary equipment and network services.
2. Installs, maintains and repairs outside and inside plant equipment/facilities and inside wire.
3. Effects repairs and restores service outages. Performs cable pair recovery activity.
4. Interfaces with customers to analyze installation and repair issues. Responds to inquiries and provides follow-up.
5. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment.
6. Effects problem solving where appropriate.
7. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action.
8. Operates standard and aerial lift vehicles and various tools and equipment.
9. May be required to perform additional duties and tasks as required by the Company.
10. As per Company policy, candidates cannot exceed 275 pounds, inclusive of clothing and proper footwear.

What we offer:

Nothing is more important to our success than the team that built it. That’s why we provide benefits to keep you and your family well, including:

1. Salary Range: $59,000 to $80,000
2. 20 PTO (Paid Time Off) days + 10 paid holidays per year
3. Day one medical, dental, vision and prescription drug plan
4. 401k match of 50% on 6% of eligible compensation
5. Tuition Assistance Program
6. Personal & Work Life Balance Resources & Wellness Support Assistance
7. Employee Resource Groups
8. 10 weeks of paid parental leave, & a phased return to work program for new parents
9. Up to $10k in adoption program assistance
10. 3 weeks of paid caregiver leave

What background you should have:

1. Ability to work in confined areas.
2. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, generators, manhole/pullbox covers, etc.
3. Ability to climb poles/ladders.
4. Ability to communicate naturally and pleasantly over the telephone and/or in person.
5. Ability to work under pressure in stressful conditions.
6. Requires alertness and attention to detail.
7. A valid driver’s license, able to meet medical and driver certification requirements as established by the DOT Federal Highway Safety Act.
8. Not restricted to daylight hours.
9. Able to read and interpret architectural and electrical wiring diagrams.
10. Able to operate test equipment such as VOMs, test sets, etc.
11. Indoor-outdoor work, exposed to adverse weather conditions, dust, noise, dirt, heat, poor lighting, fumes, etc.
12. Works in buildings being constructed/renovated, manholes, rough terrain, traffic, aerial lifts, platforms, etc.
13. May be exposed to high voltage electrical power lines, explosive and/or flammable liquids and gases, oxygen deficiency, carbon monoxide, lead toxicity and asbestos materials.
14. Scheduled work tours may include weekdays, weekends, holidays, and various hours.
15. May be required to have experience in one or a combination of: Equipment Technician, Special Services Technician, Telecommunications Technician, T&P Technician, Cable Splicer, Systems Technician, Network Maintainer, I&R Technician, Cable Technician.
16. Must possess the ability to perceive differences in colors and distinguish audible tones/levels.

Training:
Successful completion of an advanced electronics concepts course from an accredited or recognized educational institution.

Education:
Desire a degree in electronics technology, including successful completion of digital logic, electronic communications, and microprocessor fundamentals from an accredited or recognized educational institution.

Connecting communities is at the heart of what we do. We are committed to building a team that reflects the communities we serve. If your background and experiences align with our passion to improve digital access across America, we encourage you to apply and help us achieve our mission to #BuildGigabitAmerica.

Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.