Communications Specialist II - Night

State of South Carolina; Columbia (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

15 days annual leave

13 paid holidays

Job summary

The State of South Carolina is seeking a Communications Specialist II in Columbia. This role involves monitoring a central communications control center and acting as a criminal analyst. You'll handle requests from law enforcement and maintain communication with SLED assets to ensure operational safety.

Candidates should possess a high school diploma with relevant experience or a bachelor’s degree. Strong communication and analytical skills are essential, along with the ability to operate under pressure. Benefits include health insurance, annual leave, sick leave, and a state retirement plan.

Qualifications

• Ability to communicate information accurately and clearly.
• Experience working with the general public or in dispatch.
• Ability to function effectively during emergencies.

Responsibilities

• Operate and monitor a central communications control center.
• Serve as a primary point of contact for SLED assets.
• Maintain situational awareness by monitoring various information sources.

Skills

Communication

Analytical skills

Crisis management

Computer skills

Education

High School Diploma

Bachelor's degree (optional)

Job description

About SLED

The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state.

Job Responsibilities

At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED’s diverse responsibilities make it one of the most dynamic law enforcement agencies in the state.

General Responsibility

Serve as a Communications Specialist II at the Operations Desk in the State’s Law Enforcement Division (SLED) Fusion Center; operate and monitor an all-hour central communications control center and serve as a criminal analyst.

Specific Duties

• Serve as the primary point of contact for SLED assets. Receive and process requests for SLED assistance from law enforcement agencies. Gather appropriate information from requestor and notify SLED assets of requests in a timely manner. Record information received from requestor electronically. Maintain communications with deployed SLED assets for operational safety purposes.
• Receive and process analytical requests for assistance from criminal justice agencies. Gather pertinent information from requestor, analyze request, process it using a variety of databases available, and return information to requestor. Record request received from requestor electronically.
• Receive calls from citizens requesting assistance, making complaints against local police and SLED personnel and route appropriately. Monitor all hotlines and process information received appropriately.
• Maintain and respond to hit requests on NCIC files for SLED and validate per NCIC policy. Ensure OD receives and re-broadcasts BOLOs (Be on The Lookout) and other administrative messages as needed. Ensure OD broadcasts BOLOs to support the mission of SLED.
• Maintain situational awareness by monitoring BOLOs, news channels, video feeds, radio traffic, and other sources of information. Share vital information received with Fusion Center staff and SLED Command Staff as needed.

Minimum and Additional Requirements

• High School Diploma, experience working with the general public, and relevant dispatch or analytical experience. A Bachelor’s degree may be substituted for the required work experience.
• The ability to communicate information accurately, speak clearly and concisely, and the ability to understand and follow instructions.
• Ability to function effectively during emergencies, stressful situations, and periods of heavy communication traffic.
• Must be able to communicate on the radio and phone.
• Must be able to effectively operate a computer and use a variety of databases to locate and share information with requesting agents/agencies.
• Willingness and/or ability to work night shift, including holidays and weekends. Shift consists of Monday through Friday, midnight-8:00 am.

EEO Statement

South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to lactation), national origin, age (40 or older), disability or genetic information.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs