Communications Specialist

Globalchannelmanagement; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Globalchannelmanagement in Indianapolis is looking for a Communications Specialist. The role involves creating and editing training guides, managing communications, and facilitating webinars for learners.

Candidates should have excellent writing skills, attention to detail, and strong computer skills, including experience with Microsoft365 and Jira. Ability to work under pressure and adapt to changing requirements is essential.

Qualifications

• Excellent attention to detail required.
• Strong grammar and writing skills to convey information clearly.
• Professional demeanor and excellent computer skills needed.

Responsibilities

• Create and edit training guides from subject matter experts.
• Write and disseminate communication materials.
• Facilitate webinars and assist adult learners in training.

Skills

Attention to detail

Writing skills

Computer skills (Microsoft365, Jira)

Ability to manage multiple assignments

Adaptability under pressure

Tools

Jira

Microsoft365

Job description

Communications Specialist requires:

Responsibilities

• Create and edit training guides from content provided by subject matter experts.
• Write, edit, and disseminate communications to end users and stakeholders.
• Assist in developing training and training material for systems of record.
• Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
• Assist adult learners in physical classroom trainings.
• Assist with equipment set up and testing activities for classroom trainings.
• Assist with administrative tasks associated with training registration.
• Monitor group mailboxes and respond to stakeholder questions.

Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula.

Requirements

• Excellent attention to detail
• Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
• Professional demeanor
• Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
• Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
• Ability to learn new information quickly and independently.
• Ability to meet deadlines, adapt to changing requirements, and work under pressure.
• Jira experience
• Service management knowledge