Communications Representative

SmartRecruiters, Inc.; Town of Florida (NY); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Career growth

Hands-on training

Exposure to business operations

Supportive work environment

Job summary

Biz Voice Boost in New York is seeking an entry-level Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This position offers paid training and a hands-on environment for developing communications skills and customer engagement.

The role focuses on identifying customer needs, supporting outreach activities, and building positive relationships while contributing to lead generation and outreach objectives.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Responsibilities

• Identify customer needs and provide helpful information or solutions.
• Support customer outreach and engagement initiatives.
• Participate in promotional activities and community events.
• Build and maintain positive customer relationships.
• Support lead generation and customer acquisition activities.
• Follow up with prospective customers regarding inquiries and opportunities.
• Assist with presentations and promotional materials.
• Gather customer feedback and communicate relevant information to team members.
• Maintain organized records of customer interactions and outreach activities.
• Represent the company positively during customer interactions.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.
• Paid training
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

Skills

Verbal communication

Interpersonal skills

Customer service

Relationship-building

Organizational skills

Time management

Learner mindset

In-person interaction

Education

High school diploma

Job description

• Compensation: USD 3,775 - USD 4,400 - monthly

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking an enthusiastic Communications Representative to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level opportunity is ideal for individuals who enjoy meeting people, communicating information clearly, representing a company professionally, and contributing to positive customer experiences.

Responsibilities

• Identify customer needs and provide helpful information or solutions.
• Support customer outreach and engagement initiatives.
• Participate in promotional activities and community events.
• Build and maintain positive customer relationships.
• Support lead generation and customer acquisition activities.
• Follow up with prospective customers regarding inquiries and opportunities.
• Assist with presentations and promotional materials.
• Gather customer feedback and communicate relevant information to team members.
• Maintain organized records of customer interactions and outreach activities.
• Represent the company positively during customer interactions.
• Collaborate with team members to achieve communication and business goals.
• Participate in ongoing training and professional development.
• Paid training
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Positive attitude and eagerness to learn.
• Good organizational and time management skills.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, sales, retail, hospitality, or promotional experience is a plus but not required.

Additional Information

• Competitive salary of $60,000 – $65,000 per year
• Career growth and advancement opportunities
• Hands-on management and leadership training
• Exposure to multiple areas of business operations
• Opportunity to develop valuable transferable skills
• Supportive and collaborative work environment
• Opportunities to take on greater responsibilities as you grow within the company