Communications & Quality Assurance Coordinator

Sedgwick Claims Management Services; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Job summary

Sedgwick Claims Management Services in Indianapolis is seeking a Communications Coordinator to ensure accuracy, quality compliance, and on-time delivery of daily client service projects involving kit fulfillment and communications materials.

The role requires quality assurance experience, solid Microsoft Office skills, and the ability to coordinate across teams to meet deadlines, with attention to branding and messaging consistency.

Qualifications

• Quality Assurance experience preferred.
• Proficiency in Microsoft Office; SharePoint experience preferred.
• Familiarity with CFR, ISO 9001.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Conduct quality checks on communication materials and fulfillment packages.
• Review and proofread materials for accuracy, branding, and messaging consistency.
• Coordinate internal communications across multiple platforms.
• Maintain records of audits, approvals, and quality checks.
• Monitor shared inboxes and ensure timely responses.

Skills

Excellent written and verbal comms

Attention to detail

Organization/time management

Independent and collaborative

Quality auditing knowledge

Education

Quality Assurance degree or related

Associate's or Bachelor's in Communications/Business/Operations

Tools

Microsoft Office

SharePoint

Job description

Sedgwick Claims Management Services in Indianapolis is seeking a Communications Coordinator to ensure accuracy, quality compliance, and on-time delivery of daily client service projects involving kit fulfillment and communications materials.

The role requires quality assurance experience, solid Microsoft Office skills, and the ability to coordinate across teams to meet deadlines, with attention to branding and messaging consistency.