Communications Operator - Per Diem - 8 hour shifts - Variable

Washington Hospital Healthcare System; Fremont (CA); On-site; USD 45,000 - 56,000; Full time

Job summary

Washington Hospital Healthcare System seeks an experienced communications operator to manage the hospital's current communication systems and backups, including the public address system and radio pagers. You will record long-distance calls, maintain restricted call lists and doctor contact details, and ensure timely vendor communications for maintenance.

Role also involves monitoring alerts, managing on-call lists for doctors, keeping documentation up to date, and coordinating emergency

Responsibilities

• Operates the current communication systems and backup systems in case of failure.
• Operates public address system and radio pagers.
• Records all long-distance calls made through the operator.
• Maintains patient restricted call list.
• Maintains Medical Staff list of office phone numbers and addresses.
• Maintains proper level of supplies
• Ensures that all requests for maintenance and service are phoned into vendor within 15 minutes of receipt.
• Ensures that response to caller is appropriate to age and needs of individual caller 100% of the time.
• Monitors and reports alerts for alarm boxes and medical panels located in the PBX area.
• Maintains and monitors multiple doctors On-Call Lists.
• Makes sure all departmental and hospital documentation is up to date.
• Provide connections to police, ambulance or fire department when emergencies are reported.
• Reports all maintenance problems to service vendor; arranges for routine service calls.
• Live Sign Language Interpreters - contacts vendor, sets up appointment time and date for onsite patient visit. Documents data for tracking.
• Supply weekly/monthly Code totals for approved reporting requests

Job description

Pay Range: $32.98 - $40.74 plus applicable per diem differential

Essential Duties

• Operates the current communication systems and backup
• systems in case of failure.Operates public address system
• and radio pagers.
• Records all long-distance calls made through the operator.
• Maintains patient restricted call list.
• Maintains Medical Staff list of office phone numbers and addresses.
• Maintains proper level of supplies
• Ensures that all requests for maintenance and service are phoned into vendor within 15 minutes of receipt.
• Ensures that response to caller is appropriate to age and needs of individual caller 100% of the time.
• Monitors and reports alerts for alarm boxes and medical panels located in the PBX area.
• Maintains and monitors multiple doctors On-Call Lists.
• Makes sure all departmental and hospital documentation is up to date.
• Provide connections to police, ambulance or fire department when emergencies are reported.
• Reports all maintenance problems to service vendor; arranges for routine service calls.
• Live Sign Language Interpreters - contacts vendor, sets up appointment time and date for onsite patient visit. Documents data for tracking.
• Supply weekly/monthly Code totals for approved reporting requests