Communications Officer

Effingham County Sheriff's Office; Springfield, Northern (GA, KY); Hybrid; USD 27,000 - 29,000; Full time

Job summary

Effingham County Sheriff's Office is seeking a full-time dispatcher to handle emergency and non-emergency calls in the Dispatch Center in Springfield, GA. The role involves monitoring radio traffic, providing information, and routing callers to appropriate staff for further assistance.

Responsibilities include logging calls, dispatching deputies and services, and maintaining records. Proficiency with computers and data entry is required, along with a valid Georgia driver’s license.

Qualifications

• High school diploma or GED and experience with computers and data entry.
• Requires ability to operate computer systems and access databases.

Responsibilities

• Answer emergency and non-emergency calls at the Dispatch Center.
• Monitor police radio and relay information to deputies.
• Log calls and dispatch information in the system; assign case numbers and notify appropriate staff.
• Dispatch Sheriff Deputies, wrecker service, Coroner, state troopers and investigators as needed.
• Enter and retrieve GCIC/NCIC data; maintain records and logs.

Skills

Data entry

Computer literacy

Communication skills

Multitasking

Education

High school diploma or GED

Tools

GCIC/NCIC system

Job description

Full Time: Uncertified $19.95 P/H - Certified $21.37 P/H

The duties and responsibilities of this position include, but are not limited to, receiving emergency and non-emergency calls to the Dispatch Center; monitors police radio; provides information, answers question and/or refers caller to appropriate staff for non-emergency and emergency situations; receives calls for animal control; monitors all business alarms; validates address information. Logs incoming calls and dispatches information into an automated system, maintains records of incoming calls and dispatching activities; assigns case numbers to calls. Dispatches Sheriff Deputies; dispatches wrecker service, notifies Coroner, state troopers, investigators, and funeral homes as needed; advises deputies of information. Disseminates criminal and driver records; maintains a variety of records, logs, and files; performs various clerical support activities; enters information into in-house GCIC/NCIC computer, retrieves GCIC/NCIC information.

MINIMUM QUALIFICATIONS

High school diploma or GED and experience with computers and data entry which provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver’s license.