Communications Manager

Capita; United States; Remote; USD 60,000 - 85,000; Full time

Job summary

Join Capita as an Internal Communications Manager and play a vital role in enhancing engagement among 2000 colleagues through clear and compelling communications. In this temporary maternity cover position, you will develop and manage communication strategies that drive alignment during change, making a significant impact within the organization.

Benefits

25 days holiday (rising to 27)

Paid volunteering day

Comprehensive pension and life assurance

Voluntary lifestyle benefits

Access to Employee Network Groups

Qualifications

• Proficient in SharePoint with hands-on experience in communication roles.
• Ability to present engaging information and manage internal stakeholder relationships.
• Relevant experience in internal communications and engagement within a busy department.

Responsibilities

• Develop and execute internal communications plans.
• Manage and oversee internal communications content.
• Organise and lead team conferences.

Skills

Excellent writing

Editing skills

Proofreading skills

Effective communication

Project management

Education

Relevant degree in communications or equivalent work experience

Tools

SharePoint

Email management systems

Job description

This is a fantastic opportunity to join Capita’s Health & Welfare communications team, supporting one of Capita's largest contracts.

As the Internal Communications Manager, you’ll be stepping into a pivotal role, helping to connect and engage our 2000 colleagues. Your insight and creativity will help drive this transformation forward.

Day to day, you’ll be responsible for delivering clear, engaging communications that keep employees informed, aligned, and inspired—especially during times of change. You’ll also lead initiatives that build a sense of community and purpose across the sector. To succeed in this role, you’ll need to be a strong copywriter with a talent for crafting compelling content across a range of channels.

If you're passionate about making a real impact through communication and want to be part of a collaborative, forward-thinking team, we’d love to hear from you.

This role is a temporary maternity cover, anticipated to run for approximately 12 months.

Job title:

Communications Manager

Job Description:

What you’ll be doing:

• Develop and execute internal communications plans to increase awareness and engagement from colleagues across the workforce

• Develop content for a variety of internal comms channels, including email, video, cascades, conferences and via Teams

• Develop and manage a SharePoint site

• Oversee the internal communications content plan

• Support operational priorities across the sector with internal communications activity, including cascades and targeted initiatives

• Lead on organising a team conference including event content and agenda, attendees and logistics

• Track progress, reaction and feedback on internal communications and share with the team so learnings can be captured

• Keep senior team up to date with internal comms plans and developments

What we’re looking for:

• Excellent writing, editing and proofreading skills as well as ability to source stories from employees

• Proficient in SharePoint

• Ability to present information (e.g. key messages, new guidance, change management messages, statistics, performance results etc.) in an engaging and accessible way.

• Able to work from a brief to produce innovative and varied internal communications

• Highly organised and able to work on own initiative

• Effective communication skills to ensure clarity for colleagues and clients all any level

• Ability to manage internal stakeholder relationships and influence participation

• Promote a collaborative approach to the design of communications and engagement solutions

• Relevant experience in communications and engagement roles within a busy department

• Experience of operating at all levels of the organisation, using people insight and business knowledge to support informed decision making

• Experience of working as an internal business partner to provide creative engagement and communication advice and solutions

• Able to create engaging, interesting content suitable for different audience groups and different communication channels

• Hands-on experience of an email management system and managing distribution lists

• Experience of supporting on the delivery of internal engagement events, whether physical or virtual

What’s in it for you?

• 25 days’ holiday (rising to 27) with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice

• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology

• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

• You’ll get the chance to follow your chosen career path anywhere in Capita. You’ll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318and we’ll get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Fixed Term (Fixed Term)