Healthcare Customer Service Representative - Remote

Talentify.io; United States; Remote; USD 29,000 - 70,000; Full time

Job summary

A leading company in Digital Business Services is seeking a Healthcare Customer Service Representative to provide exceptional support to clients. This remote role offers paid training, competitive wages, and opportunities for career advancement. You will manage customer inquiries via various channels and help address issues to enhance customer satisfaction. Join a supportive team where work-life balance is prioritized and engage daily with diverse customer needs.

Benefits

Paid training provided

Competitive wages with benefits

Generous paid time off

Opportunities for career advancement

Qualifications

• Over 18 years of age.
• Minimum of 6 months of customer service experience preferred.
• Ability to type at least 25 words per minute.

Responsibilities

• Field customer inquiries through phone, email, chat, and social media.
• Calmly de-escalate and resolve customer issues as they arise.
• Assist with processing payments and tracking call-related information.

Skills

Strong oral and written communication skills

Logical problem-solving abilities

Education

High School Diploma or GED

Job description

Healthcare Customer Service Representative - Remote

Healthcare Customer Service Representative - Remote

1 day ago Be among the first 25 applicants

Employer Industry: Digital Business Services

Why Consider This Job Opportunity

• Paid training provided to ensure your success
• Competitive wages with full benefits including medical, dental, vision, and 401k
• Generous paid time off to promote work-life balance
• Opportunities for career advancement within a supportive environment
• Work remotely from the comfort of your home, with flexible scheduling
• Engage with a diverse range of customers, making each day unique and fulfilling
  
  

What To Expect (Job Responsibilities)

• Field customer inquiries through phone, email, chat, and social media to address various questions and concerns
• Calmly de-escalate and resolve customer issues as they arise
• Escalate complex interactions when necessary to ensure customer satisfaction
• Assist with processing payments and tracking call-related information for auditing purposes
• Provide feedback on customer call issues to improve service quality
  
  

What Is Required (Qualifications)

• Must be over 18 years of age
• High School Diploma or GED required
• Minimum of 6 months of customer service experience preferred
• Ability to type at least 25 words per minute
• Strong oral and written communication skills, along with logical problem-solving abilities
  
  

How To Stand Out (Preferred Qualifications)

• Experience working in a virtual team environment
• Familiarity with desktop computer systems and Windows operating systems
• Excellent organizational and work prioritization skills
  
  

#DigitalBusinessServices #CustomerService #RemoteWork #CareerAdvancement #WorkLifeBalance

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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