Communications Manager

JPMorgan Chase Bank, N.A.; Chicago (IL); On-site; USD 105,000 - 170,000; Full time

Benefits offered by this job

Comprehensive health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

More

Job summary

JPMorgan Chase & Co. in Chicago seeks a Communications Manager to drive internal communications for Global Services within Commercial & Investment Banking.

You will translate business priorities to colleagues, support leadership communications, and manage key channels. Work with partners across Communications, Business Management and HR to execute engaging employee programs, newsletters, town halls and intranet stories while measuring impact.

Qualifications

• 8+ years in corporate internal communications
• Bachelor's degree in business, finance, economics, communications, journalism or related fields
• Excellent writing and editing abilities and verbal communication skills
• Strong storytelling and ability to simplify complex topics for internal audiences
• Creative and proactive approach to communications projects
• Excellent organizational skills and ability to manage multiple initiatives
• Meticulous with accuracy and quality in all communications
• Analytical and strategic mindset for addressing challenges

Responsibilities

• Develop and implement an internal communications strategy aligned with business goals
• Manage and evolve channels: newsletters, town halls, announcements, intranet stories
• Collaborate with Communications, Business Management, HR and other partners
• Measure and track key metrics to monitor results and identify improvement opportunities

Skills

Internal communications

Stakeholder management

Storytelling

Writing & editing

Strategic thinking

Measurement & analytics

Cross-functional collaboration

Project management

Risk management

Empathy

Education

Bachelor's degree in business, finance, economics, communications, journalism

Job description

We are looking for a strategic communicator to join the JPMorganChase's Commercial & Investment Banking communications team supporting Global Services.

As a Communications Manager within Commercial & Investment Banking you will support Global Services (GS), within the Global Banking business. You will work closely with key partners to lead and execute on the internal communications and employee engagement strategy to support GS senior leadership team. You will convey business priorities to internal stakeholders, fostering a connected and cohesive culture, and managing and evolving key internal communications channels to keep colleagues informed through newsletters, town halls, organizational announcements, Intranet stories, etc.

Job responsibilities:

• Develop and implement a comprehensive internal communications strategy that aligns with business goals.
• Manage and evolve key internal communications channels, including a newsletter, town halls, organizational announcements, Intranet stories, etc.
• Collaborate with key internal partners to effectively support the business, including other Communications teams, Business Management, HR, etc.
• Measure and track key metrics to monitor results and identify areas for improvement.

Required qualifications, capabilities, and skills:

• 8+ years of experience in corporate internal communications, with a bachelor's degree in business, finance, economics, communications, journalism, or related fields.
• Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences. Excellent writing and editing abilities and verbal communications skills.
• Passion for storytelling, simplifying complex topics, and leading narratives that support business goals.
• Desire to bring creativity and new ideas to communications projects and tactics.
• Excellent organizational skills, adept at managing multiple high-priority initiatives in a fast-paced environment.
• Meticulous approach to ensuring accuracy and quality in all communications.
• Analytical and strategic mindset for addressing challenges and finding solutions.
• Internally motivated, empathetic and ready to embrace new opportunities and challenges with flexibility.
• Strong interpersonal skills to foster effective partnerships across teams and with stakeholders.
• Unwavering commitment and diligence in managing risk and protecting and enhancing the reputation of our firm.

Preferred qualifications, capabilities, and skills:

• In-depth understanding of the financial services industry

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary

Chicago,IL $104,500.00 - $170,000.00 / year; New York,NY $123,500.00 - $185,000.00 / year