Communications Manager

Aumni; Chicago (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

TwinThread is seeking a Communications Manager in Chicago to support the Commercial & Investment Banking communications team. This role requires 8+ years of experience in internal communications and focuses on developing effective communication strategies to foster a cohesive culture.

Key responsibilities include managing communications channels and collaborating with partners to achieve business goals. An excellent writing capability and interpersonal skills are essential. Join us in shaping the future of our communications strategy.

Qualifications

• 8+ years of experience in corporate internal communications.
• Ability to develop and implement cohesive and effective communication strategies.
• Passion for storytelling and simplifying complex topics.

Responsibilities

• Develop and implement a comprehensive internal communications strategy.
• Manage and evolve key internal communications channels.
• Measure and track key metrics to monitor results.

Skills

Corporate internal communications

Excellent writing and editing abilities

Strong interpersonal skills

Education

Bachelor's degree in business, finance, economics, communications, journalism, or related fields

Job description

We are looking for a strategic communicator to join the JPMorganChase's Commercial & Investment Banking communications team supporting Global Services.

As a Communications Manager within Commercial & Investment Banking you will support Global Services (GS), within the Global Banking business. You will work closely with key partners to lead and execute on the internal communications and employee engagement strategy to support GS senior leadership team. You will convey business priorities to internal stakeholders, fostering a connected and cohesive culture, and managing and evolving key internal communications channels to keep colleagues informed through newsletters, town halls, organizational announcements, Intranet stories, etc.

Job responsibilities

• Develop and implement a comprehensive internal communications strategy that aligns with business goals.
• Manage and evolve key internal communications channels, including a newsletter, town halls, organizational announcements, Intranet stories, etc.
• Collaborate with key internal partners to effectively support the business, including other Communications teams, Business Management, HR, etc.
• Measure and track key metrics to monitor results and identify areas for improvement.

Required qualifications, capabilities, and skills

• 8+ years of experience in corporate internal communications, with a bachelor’s degree in business, finance, economics, communications, journalism, or related fields.
• Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences. Excellent writing and editing abilities and verbal communications skills.
• Passion for storytelling, simplifying complex topics, and leading narratives that support business goals.
• Desire to bring creativity and new ideas to communications projects and tactics.
• Excellent organizational skills, adept at managing multiple high‑priority initiatives in a fast‑paced environment.
• Meticulous approach to ensuring accuracy and quality in all communications.
• Analytical and strategic mindset for addressing challenges and finding solutions.
• Internally motivated, empathetic and ready to embrace new opportunities and challenges with flexibility.
• Strong interpersonal skills to foster effective partnerships across teams and with stakeholders.
• Unwavering commitment and diligence in managing risk and protecting and enhancing the reputation of our firm.

Preferred qualifications, capabilities, and skills

• In-depth understanding of the financial services industry

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.