Communications Coordinator, One-Stop/Scholarship Services – 005143

University of South Alabama; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

University of South Alabama is seeking a Communications Coordinator for One-Stop/Scholarship Services. You will oversee communications strategies, manage multi-channel outreach, and coordinate events to promote student services on the Main Campus.

The role emphasizes strong communication skills, data-driven reporting, and cross-department collaboration to support student transitions and completion goals.

Qualifications

• Bachelor’s degree from an accredited institution and two years of related experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Delivers a student-centered, first-rate One-Stop and Scholarship Services experience across multiple channels.
• Oversees development and management of communications strategy and timelines for One-Stop and Scholarship Services.
• Tracks data and builds reports to optimize communication strategy and outcomes; maintains social media calendar and content.
• Collaborates with campus departments to cross-promote information and events; leads events to promote services.

Education

Bachelor's degree

Job description

Posting Details

Position Information

| Position Number | 005143 |
| Position Title | Communications Coordinator, One-Stop/Scholarship Services – 005143 |
| Division | Finance and Administration |
| Department | 172653 – SFS One-Stop |
| Minimum Qualifications | Bachelor’s degree from an accredited institution as approved and accepted by the University of South Alabama and two years of related experience. An equivalent combination of education and experience may be considered. |
| Preferred Qualifications | |
| Job Description Summary | The University of South Alabama’s One-Stop department is seeking to hire a Communications Coordinator, One-Stop/Scholarship Services. Interested candidates should apply to be considered. |

Essential Functions

• Delivers an exceptional student-centered, culturally responsive, start-to-finish one-stop experience across multiple mechanisms. Directly supports student efforts to successfully transition to USA and reach their completion goals, guiding applicants and students who need additional support to navigate the student experience.
• Oversees the development and management of a communications strategy and timeline for One Stop and Scholarship Services. Manages the development and implementation of One Stop and Scholarship Services outreach campaigns utilizing a variety of mechanisms including but not limited to email, text, robocalls, website, and social media.
• Tracks data and builds reports to enhance communication strategy. Creates, maintains, and manages the social media calendar and publishes content for One Stop and Scholarship Services.
• Works with other campus departments to cross-promote information and events related to One Stop and Scholarship Services. Leads the development and execution of events to promote One Stop and Scholarship Services.
• Serves as the Webmaster and is responsible for maintaining and enhancing the One Stop and Scholarship Services websites. Develops and orders marketing materials and promotional items to promote awareness of One Stop and Student Financial Services departments.
• Assists as needed with departmental emails, phone calls, Live Chat, Slack coverage, and team training. Logs conversations with students/families in the database for audit trail purposes.
• Provides accurate information quickly, efficiently, and with a positive attitude by demonstrating a high level of communication skills and extensive knowledge to ensure students, families, faculty, and staff feel supported. Attends and participates in scheduled events during and after office hours, as needed.
• Participates in extended office hours as scheduled during the year. Participates in or leads department and division committees as assigned.
• Provides general office support that assists in the functioning of the office. Regular and prompt attendance.
• Ability to work schedule as defined and additional hours as required. Related duties as required.

Posting Information

| Number of Vacancies | 1 |
| Position End Date (if temporary) | |
| Job Open Date | 10/30/2026 |
| Job Close Date | |
| Open Until Filled | No |
| Special Instructions to Applicants | |
| Working Days | Monday – Friday |
| Working Hours | 8:00 a.m. – 5:00 p.m. |
| Job Location | Main Campus |
| Full-time or Part-Time | Full Time |
| Regular or Temporary | Regular |