Student Success Communications Specialist

University of South Alabama; Mobile (AL); On-site; USD 45,000 - 65,000; Full time

Job summary

University of South Alabama is seeking a Communications Coordinator for One-Stop/Scholarship Services to deliver a student-centered, culturally responsive experience and to lead communications strategy across multiple channels.

The role oversees outreach campaigns, data-driven reporting, and events, and includes webmaster responsibilities for the unit’s websites. Strong communication skills and collaborative work with campus partners are essential.

Qualifications

• Bachelor’s degree from an accredited institution and two years of related experience.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Delivers an exceptional student-centered, culturally responsive, start-to-finish one-stop experience across multiple mechanisms.
• Oversees the development and management of a communications strategy and timeline for One Stop and Scholarship Services.
• Manages the development and implementation of One Stop and Scholarship Services outreach campaigns utilizing a variety of mechanisms including email, text, robocalls, website, and social media.
• Tracks data and builds reports to enhance communication strategy.
• Creates, maintains, and manages the social media calendar and publishes content for One Stop and Scholarship Services.
• Works with other campus departments to cross-promote information and events related to One Stop and Scholarship Services.
• Leads the development and execution of events to promote One Stop and Scholarship Services.
• Serves as the Webmaster and is responsible for maintaining and enhancing the One Stop and Scholarship Services websites.

Education

Bachelor's degree

Two years related experience

Job description

University of South Alabama is seeking a Communications Coordinator for One-Stop/Scholarship Services to deliver a student-centered, culturally responsive experience and to lead communications strategy across multiple channels.

The role oversees outreach campaigns, data-driven reporting, and events, and includes webmaster responsibilities for the unit’s websites. Strong communication skills and collaborative work with campus partners are essential.