Communication Dispatcher-Every other Sat & Sun, 3pm-11pm

Exeter Hospital, Inc.; Exeter (NH); On-site; USD 23,000 - 33,000; Part time

Job summary

Beth Israel Lahey Health is seeking a part-time dispatcher/telephone operator to support hospital departments, physicians and callers. The role includes after-hours paging, schedule coordination, and emergency communications, with a base hourly wage between $16.83 and $24.15.

The position requires a high school diploma and strong multitasking in a fast-paced environment. Vaccination against influenza may be required. Join a team dedicated to patient care and operational excellence.

Qualifications

• High School Diploma or equivalent.
• Experience with telephone switchboard and paging systems is a plus.
• Strong communication and multitasking abilities required.

Responsibilities

• Answer all incoming calls on the telephone switchboard for hospital departments and staff.
• Handle after-hours physician calls and paging to the appropriate on-call personnel.
• Monitor security cameras as part of the role.
• Compile daily on-call schedules from multiple calendars and update as needed.
• Dispatch inpatient transport, security and engineering support.
• Page employees and physicians as requested and manage codes and emergencies.
• Schedule Endoscopy & OR cases and coordinate with surgeons and anesthesia.

Skills

Phone handling

Multitasking

Communication

After-hours paging

Education

High School Diploma

Tools

Telephone switchboard system

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides telephone service for all hospital departments, physicians and outside callers for Physicians€™s Answering Service and the Hospital. The part time schedule is as follows: Every other Sat & Sun (3pm-11pm).

Job Description

Major Responsibilities

• Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after hours engineering calls.
• Answers for physicians after hours, which also entails taking urgent callers info and paging out to correct people.
• Monitors security cameras
• Compiles daily on call schedules from numerous calendars and make updates/changes when needed.
• Dispatches inpatient transport, security and engineering.
• Pages employees and physicians as requested.
• Pages employees and physicians as requested.
• Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)
• Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.
• Assists staff in forwarding/un-forwarding their work extensions

Education High School Diploma or equivalent - Years of Experience - License and Certification

Pay Range: $16.83 - $24.15

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.

Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting your patients, we take care of you.