Communication Dispatcher-Every other Sat & Sun, 3pm-11pm

Beth Israel Lahey Health; Exeter (CA); Vor Ort; USD 23.000 - 33.000; Teilzeit

Zusammenfassung

Beth Israel Lahey Health is seeking a part-time telephone service operator to support physicians, hospital departments, and callers. This role operates on the weekend schedule (every other Sat & Sun, 3pm-11pm) and involves handling calls, paging, dispatching, and basic system monitoring to ensure timely responses.

You will work in a fast-paced healthcare environment, collaborating with multiple teams to route information accurately, maintain security, and assist with after-hours coverage.

Qualifikationen

• High School Diploma or equivalent required.

Aufgaben

• Answers all incoming calls from external and internal lines on the hospital telephone switchboard and associated lines.
• Gathers urgent information from physicians after hours and pages the correct on-call staff.
• Monitors security cameras.
• Generates and updates on-call schedules from multiple calendars.

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Provides telephone service for all hospital departments, physicians and outside callers for Physicians€™s Answering Service and the Hospital. The part time schedule is as follows: Every other Sat & Sun (3pm-11pm)

Job Description:

Major Responsibilities

• a. Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after hours engineering calls.
• b. Answers for physicians after hours, which also entails taking urgent callers info and paging out to correct people.
• c. Monitors security cameras
• d. Compiles daily on call schedules from numerous calendars and make updates/changes when needed.
• e. Dispatches inpatient transport, security and engineering.
• f. Pages employees and physicians as requested.
• g. Monitors the med gas system and troubleshoots within the hospital (smoke detector troubles, boiler alarms, chiller alarms, etc.)
• h. Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)
• i. Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.
• j. Assists staff in forwarding/un-forwarding their work extensions

Education

High School Diploma or equivalent -

Pay Range:

$16.83 - $24.15

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geographyof work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients’ lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled