Communication Dispatcher-Every other Sat & Sun, 3pm-11pm

Beth Israel Lahey Health; Exeter (NH); Vor Ort; USD 23.000 - 33.000; Teilzeit

Zusammenfassung

Beth Israel Lahey Health is seeking a part-time telephone service operator to support hospital departments, physicians and external callers.

You will answer all incoming calls on the switchboard, paging after-hours teams, dispatch inpatient transport, monitor security cameras, and assist with endoscopy/OR case coordination, while coordinating with anesthesia and PACU when needed.

Qualifikationen

• High School Diploma or equivalent.
• Experience in a hospital environment preferred.
• Excellent communication and multitasking skills.

Aufgaben

• Answers all incoming calls on the telephone switchboard system.
• Assists physicians after hours and pages the on-call teams as needed.
• Monitors security cameras and coordinates with hospital security.
• Compiles and updates daily on-call schedules from multiple calendars.

Kenntnisse

Telephone etiquette

Multitasking

Ausbildung

High School Diploma or equivalent

Tools

Switchboard system

Jobbeschreibung

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Provides telephone service for all hospital departments, physicians and outside callers for Physicians€s Answering Service and the Hospital. The part time schedule is as follows: Every other Sat & Sun (3pm-11pm)Job Description:Major Responsibilitiesa. Answers all incoming, both external and internal, through the telephone switchboard system, along with assistance phones, code phone, security and after hours engineering calls.b. Answers for physicians after hours, which also entails taking urgent callers info and paging out to correct people.c. Monitors security camerasd. Compiles daily on call schedules from numerous calendars and make updates/changes when needed.e. Dispatches inpatient transport, security and engineering.f. Pages employees and physicians as requested.g. Monitors the med gas system and troubleshoots within the hospital (smoke detector troubles, boiler alarms, chiller alarms, etc.)h. Sends out codes/emergencies (rapid response, blue, white, fire activations, etc.)i. Books Endoscopy & OR cases with surgeons (evening/overnight hours during the week and through the weekend) and contact everyone that is involved in case, including contacting Anesthesia, On Call teams, and PACU, when needed.j. Assists staff in forwarding/un-forwarding their work extensionsEducationHigh School Diploma or equivalent –Years of Experience –License and CertificationAdditional QualificationsAdditional SkillsPay Range:$16.83 – $24.15The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledEmployment: Part-timeHours/Week: 8Shift: DayCategory: Operations & SupportPay Range: $16.83 - $24.15FLSA: Non-ExemptReq ID: JR105800