Communication Desk Assistant 2

Johnson Service Group, Inc.; Birmingham (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Johnson Service Group (JSG) is seeking a degreed Communication Desk Assistant for a contract role in downtown Birmingham, AL to support the Public Safety Awareness department by scheduling safety presentations and maintaining event logs and program metrics. The position includes preparing and mailing materials and serving as a backup presenter for virtual student presentations.

Required qualifications include a Bachelor's degree in business, communications, education, or marketing, excellent

Qualifications

• Bachelor's degree in business, communications, education, or marketing or related field
• Proficient in Microsoft Office Suite and virtual meeting platforms
• Excellent written and verbal communication and customer service skills
• Experience delivering virtual presentations 5-10 years experience
• Comfortable using Teams, Zoom, WebEx, Google Meet

Responsibilities

• Coordinate and schedule safety presentations and events
• Maintain event logs and track program metrics
• Deliver virtual presentations to students (back-up presenter)
• Packing and mailing out material (light lifting)
• Create and manage documents, spreadsheets, and presentations

Skills

Communication skills

Customer service

Microsoft Office proficiency

Virtual meeting platforms proficiency

Education

Bachelor's degree in business, communications, education, or related field

Tools

Microsoft Office Suite

Teams

Zoom

WebEx

Google Meet

Job description

Johnson Service Group (JSG) is a nationally recognized professional staffing and recruiting firm that is currently looking for a degreed Communication Desk Assistant to fill a contract position in downtown Birmingham, AL.

JOB SUMMARY

This role supports the Public Safety Awareness department by scheduling safety presentations for schools and community events, maintaining event logs and program metrics, and recording customer survey results. Additional responsibilities include preparing and mailing materials and serving as a backup presenter for virtual student presentations.

QUALIFICATIONS

Bachelor's degree in business, communications, education, or a related field

Strong written and verbal communication and customer service skills

Proficiency in Microsoft Office and virtual meeting platforms.

Primary duties include:

• Coordinate and schedule safety presentations and events
• Maintain event logs and track program metrics
• Deliver virtual presentations to students (back-up presenter)
• Packing and mailing out material (some light lifting required)
• Create and manage documents, spreadsheets, and presentations

Required skills include:

• Bachelor’s degree in business, communications, education, or marketing or related field
• Proficient in Microsoft Office Suite: Excel, PowerPoint, Word, and Outlook
• Excellent communication skills (written and verbal) and customer service skills
• Experience delivering virtual presentations 5-10 years experience
• Comfortable in using various virtual meeting platforms (e.g., Teams, Zoom, WebEx, Google Meet)
• Dependable and reliable in all job functions
• Proactive and demonstrated ability to make sound decisions with minimal supervision
• Able to quickly learn and apply new creative trends, tools, and styles
• Team Player

This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.

Johnson Service Group (JSG) is an Equal Opportunity Employer.

JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.