Commissioned Route Rep: On‑Road Customer Advocate

UniFirst Careers; Grand Rapids (MI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Health and life insurance

Paid time off

Tuition reimbursement

Employee discounts

Profit sharing

Job summary

UniFirst is seeking a Route Service Representative to manage a dedicated route, delivering garments daily and supporting operations. You’ll build strong customer relationships, identify upsell opportunities, and uphold safety while representing UniFirst on the road.

The role emphasizes dependable, customer-focused service with a Monday–Friday daytime schedule and no nights or weekends. Strong communication and tech-savviness will help you excel in a dynamic, field-based position.

Qualifications

• HS diploma or GED; military service acceptable.
• Valid driver's license with a clean driving record.
• DOT requirements and physical exam completed.
• Excellent customer service and communication skills.
• Able to lift up to 50 lbs and stay on your feet.

Responsibilities

• Manage an assigned route delivering and picking garments daily.
• Support daily operations by loading/unloading route trucks.
• Ensure on-time, accurate deliveries and returns.
• Grow customer relationships and identify upsell opportunities.
• Represent UniFirst on the road with safety and professionalism.
• Maintain a predictable Monday–Friday daytime schedule.

Skills

Customer service

Time management

Dependability

Communication

Sales mindset

Physical stamina

Education

High school diploma or GED

Tools

Technology literacy

Job description

UniFirst is seeking a Route Service Representative to manage a dedicated route, delivering garments daily and supporting operations. You’ll build strong customer relationships, identify upsell opportunities, and uphold safety while representing UniFirst on the road.

The role emphasizes dependable, customer-focused service with a Monday–Friday daytime schedule and no nights or weekends. Strong communication and tech-savviness will help you excel in a dynamic, field-based position.