Commissioned Beauty Counter Lead & Licensed Esthetician

Nordstrom; Los Angeles (CA); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Merchandise Discount

Employee Assistance Program

Job summary

Nordstrom Beauty Department in Los Angeles seeks a Counter Manager who blends sales drive with training for opportunities across in-store and digital channels. You'll guide customers through makeup and skincare, teaching techniques while meeting brand and store goals.

Ideal candidates are results-oriented, enjoy trends, and build a loyal following. This role requires evenings/weekends and skilled collaboration with teammates and luxury brand partners; background checks may apply.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers and proactively handle customer concerns.
• Empathy and respect for all customers during makeup and skincare application.
• Strong multitasking, organization, and follow‑through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep department customer‑ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Sales

Beauty knowledge

Multitasking

Networking & tech use

Flexibility

Job description

Nordstrom Beauty Department in Los Angeles seeks a Counter Manager who blends sales drive with training for opportunities across in-store and digital channels. You'll guide customers through makeup and skincare, teaching techniques while meeting brand and store goals.

Ideal candidates are results-oriented, enjoy trends, and build a loyal following. This role requires evenings/weekends and skilled collaboration with teammates and luxury brand partners; background checks may apply.