Commission-Eligible Credit & Collections Specialist

Deluxe Corporation; Minneapolis (MN); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Healthcare (Medical, Dental, Vision)

Paid Time Off, Volunteer Time Off, and

Employer-Matched Retirement Plan

Employee Stock Purchase Plan

Short-Term and Long-Term Disability

Infertility Treatment, Adoption andSur

Tuition Reimbursement

Job summary

Deluxe Corporation in Minneapolis is seeking a Credit & Collections professional to handle B2C calls, process payments, and provide invoice copies and remittance details. The role also includes reviewing credit held orders and resolving issues to move production forward within a fast-changing environment.

Ideal candidates will have HS/GED with 2 years in collections, ERP and MS Office proficiency, and strong communication and problem-solving skills.

Qualifications

• Education: HS/GED and 2 years experience in collections.
• Understanding of transactional based business processes.
• Proficient with Microsoft Office tools (Excel, Word, Outlook).

Responsibilities

• Field all incoming B2C calls; process payments over the phone; provide invoice copies; explain invoice details; provide remittance details.
• Review credit held orders; resolve issues to move orders to production; handle inbound/outbound calls related to credit held orders; resolve open accounts receivable.
• Reach out via phone, email or fax to collect overdue payments; liaise between customer service/sales and customers; reduce accounts receivable delinquency.
• Partner with cash applications, tax, sales, and customer service teams to research and resolve short payments.
• Inform supervisor of potential problems and suggest process improvements.

Skills

Communication skills

Problem solving

Interpersonal skills

Multitasking

Education

HS/GED

Tools

ERP systems

Microsoft Office

Job description

Deluxe Corporation in Minneapolis is seeking a Credit & Collections professional to handle B2C calls, process payments, and provide invoice copies and remittance details. The role also includes reviewing credit held orders and resolving issues to move production forward within a fast-changing environment.

Ideal candidates will have HS/GED with 2 years in collections, ERP and MS Office proficiency, and strong communication and problem-solving skills.