Commission-Driven Sales Associate - Elevate Experience

Macy's; San Francisco (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Paid holidays

Learning and leadership development

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Selling Colleague to deliver outstanding customer service, meet hourly and loyalty goals, and demonstrate deep product knowledge. You will help maintain stock, fulfill orders, and participate in scheduling through availability, with the potential for extra shifts during peak times.

You will work in a dynamic, inclusive environment offering competitive pay, benefits, and ongoing development opportunities.

Qualifications

• Product knowledge to guide customers based on wants, features, and choices.
• Communication with customers virtually, by phone, and in person.
• Sales: build relationships, achieve goals, and participate in pre-selling and sales-boosting events.
• Technology: utilize point of sale technology to help in selling and fulfilling orders.
• Continuous learning: stay current with product knowledge and training resources.
• Interpersonal skills: work effectively with colleagues at all levels and across departments.
• Collaboration: partner with the total team to drive sales and customer experience.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is the priority.
• Assist customers in all aspects of total store fulfillment and support both digital and physical channels.
• Identify customer needs and suggest additional merchandise.
• Demonstrate knowledge of store products and services to drive sales and reduce returns.
• Be proficient in POS systems and loyalty programs.
• Assist customers using Macy's devices or their own for shopping and comparisons.
• Develop new business and expand client base through networking and suggestive selling.
• Maintain department recovery standards and assist with inventory and markdown processes.

Skills

Product knowledge

Communication

Sales

Technology

Continuous learning

Interpersonal skills

Collaboration

Tools

POS systems

Job description

Macy's is seeking a Selling Colleague to deliver outstanding customer service, meet hourly and loyalty goals, and demonstrate deep product knowledge. You will help maintain stock, fulfill orders, and participate in scheduling through availability, with the potential for extra shifts during peak times.

You will work in a dynamic, inclusive environment offering competitive pay, benefits, and ongoing development opportunities.