Retail Sales Associate - Commission, Training & Growth

Macy's; Boston (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is hiring a Retail Sales Associate to deliver exceptional customer experiences across our stores. You will greet customers, understand their needs, and guide them to suitable products, while leveraging loyalty programs and store systems to drive sales.

You will thrive in a fast-paced environment, collaborating with teammates to meet store goals, manage merchandising standards, and provide friendly, expert service to every guest. Flexibility for nights, weekends, and holidays is expected.

Qualifications

• Product knowledge to guide customers with features and benefits
• Clear communication with customers in person and virtually
• Ability to build relationships and achieve sales goals
• Proficiency with point-of-sale technology to assist orders and transactions
• Self-motivated learning to stay updated on products and trends
• Strong interpersonal skills to work with colleagues across departments
• Team-oriented collaboration to drive sales and deliver an exceptional customer experience

Responsibilities

• Greet and connect with customers in a friendly and genuine way
• Recommend products by asking questions to identify needs and drive purchases
• Offer options to complete the sale and ensure customer satisfaction
• Wrap up the shopping moment and celebrate purchases with customers
• Master store products, loyalty programs, and Macy's sales systems
• Maintain department recovery standards on selling floor and fitting rooms
• Ensure accurate merchandise pricing and timely markdowns
• Foster an inclusive environment with colleagues and customers

Skills

Product Knowledge

Communication

Sales

Technology

Continuous Learning

Interpersonal Skills

Collaboration

Tools

POS systems

Job description

Macy's is hiring a Retail Sales Associate to deliver exceptional customer experiences across our stores. You will greet customers, understand their needs, and guide them to suitable products, while leveraging loyalty programs and store systems to drive sales.

You will thrive in a fast-paced environment, collaborating with teammates to meet store goals, manage merchandising standards, and provide friendly, expert service to every guest. Flexibility for nights, weekends, and holidays is expected.