Commission-Based Lottery Inside Sales Pro

Tennessee Education Lottery Corporation; Nashville (TN); On-site; USD 34,000 - 52,000; Full time

Job summary

The Tennessee Education Lottery Corporation is seeking an on-site Telephone Sales Specialist in Nashville to drive retailer partnerships, perform outbound calls, monitor inventory, and process data entry for lottery products. Commission may apply based on performance.

Required are 1–2 years in telephone sales or customer service, a High School Diploma or GED, and proficiency with Microsoft Office and CRM systems.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Experience in telephone sales, customer service and data entry.
• Strong organizational, verbal and written communication and interpersonal skills.
• Proficiency with CRM systems and Microsoft Office suite preferred.

Responsibilities

• Make and manage telephone calls to retailer accounts to monitor inventory and sales of instant tickets.
• Motivate retailers to maximize sales and ensure proper ticket distribution.
• Maintain daily records of calls, tickets sold, and account changes.
• Establish and maintain relationships with retailers and sales representatives.
• Maximize instant ticket sales to meet individual and departmental goals.
• Respond to retailer questions and requests by email, phone, or in person.

Skills

Telephone sales

Customer service

Data entry

Verbal and written communication

Interpersonal skills

Account management

Lead generation

On-site work Nashville

Education

High School Diploma or GED

Associate’s Degree in Business Administration or Marketing

Bachelor’s degree in business/communications or related field

Tools

CRM systems

Microsoft Office (Excel, Word)

Job description

The Tennessee Education Lottery Corporation is seeking an on-site Telephone Sales Specialist in Nashville to drive retailer partnerships, perform outbound calls, monitor inventory, and process data entry for lottery products. Commission may apply based on performance.

Required are 1–2 years in telephone sales or customer service, a High School Diploma or GED, and proficiency with Microsoft Office and CRM systems.