Commission Auto Service Advisor – Grow with a Family Shop

Bill Cramer Chevrolet Cadillac GMC, Inc; Panama City (FL); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Paid Training (90 days)

401K with company match

Health insurance after 60 days

Partial health plan coverage (75%)

Dental & Vision after 60 days

3 weeks vacation

Life insurance after 1 year

Family owned dealer

5 paid holidays

Job summary

Bill Cramer Auto in Panama City, FL seeks a Service Advisor to join our growing team. This position offers commission-based pay with the potential for above-average earnings, and we bring the work to you.

The role emphasizes strong customer service, effective communication with technicians, and accurate service documentation. Ideal candidates will have prior Service Advisor experience or a demonstrated customer service mindset, along with a basic mechanical understanding and a positive,

Qualifications

• Experience as a Service Advisor preferred.
• Strong customer service mindset.
• Basic mechanical understanding is expected.
• Organized and detail oriented with a can-do attitude.
• Positive, energetic personality and reliable work ethic.
• Must have a valid driver’s license.

Responsibilities

• Initiate automotive services and repairs by identifying problems and service requests; verify warranty coverage and prepare estimates.
• Serve as the liaison between customer and technician to ensure service needs are understood.
• Verify warranty/service coverage and explain provisions to customers.
• Develop estimates by calculating materials, labor, and customer payments including deductibles.
• Prepare repair orders describing symptoms, problems, and required services; obtain approvals.
• Communicate additional needs based on vehicle inspections to customers.
• Administer manufacturer warranties for qualifying repairs.
• Provide a friendly, professional greeting and resolve customer concerns.

Skills

Customer service

Team player

Mechanical understanding

Organizational skills

Energy and positivity

Confidence

Persistence

Work ethic

Valid driver’s license

Job description

Bill Cramer Auto in Panama City, FL seeks a Service Advisor to join our growing team. This position offers commission-based pay with the potential for above-average earnings, and we bring the work to you.

The role emphasizes strong customer service, effective communication with technicians, and accurate service documentation. Ideal candidates will have prior Service Advisor experience or a demonstrated customer service mindset, along with a basic mechanical understanding and a positive,