Commercial Title Assistant (Remote)

First American; Town of Florida (NY); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

PTO/paid sick leave

Employee stock purchase plan

Job summary

First American is seeking aTitle Support Specialist to thrive in a fast-paced commercial real estate environment across the United States. You will assist with all steps of the closing process, from order tracking through closing, supporting single-site and multi-site transactions with a strong emphasis on customer service.

Responsibilities include title reviews, order fulfillment, document routing, fee entry for settlements, and preparing title commitments and endorsements.

Qualifications

• 2+ years title industry experience (commercial preferred)
• High School diploma or equivalent; some college preferred
• Proficient in Adobe and MS Office tools (Excel, OneNote, SharePoint, Teams)
• Ability to quickly learn company operating systems and new software applications (FAST experience preferred)
• Excellent written and verbal communication skills
• Strong time management and email/file management
• Keen attention to detail and organizational skills
• Thrives in a team-focused environment to exceed customer expectations

Responsibilities

• Assist Title Officers with commercial real estate transactions (title reviews, updates, and curative matters)
• Handle new order entry, paperless file setup, order tracking and post-closing duties
• Review Buyer/Seller/Lender documents for closings
• Gather and enter title fees for settlement statements with escrow team
• Prepare and revise title commitments, policies, and endorsements
• Communicate professionally with internal and external parties
• Perform other duties as assigned

Skills

Communication skills

Time management

Detail oriented

Team player

Education

High School diploma or equivalent

Some college

Tools

Adobe

MS Office

Excel

OneNote

SharePoint

Teams

FAST

Job description

Who We Are

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new levels of success. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

We are looking for a professional who thrives in a fast-paced commercial real estate environment. This individual will assist with all steps of the closing process, from order tracking through the closing process, for single site and high-liability multi-site commercial real estate transactions across the United States. A strong customer service acumen, attention to detail, and a commitment to teamwork are key skills for this role.

What You'll Do

• Supports Title Officers with commercial real estate transactions by assisting with title commitment reviews, ordering title and tax updates, assisting with title curative matters, routing title and underwriting requests, routing and uploading documents to electronic file, assembling and calculating recording fees and transfer tax information, and preparing invoices
• Creates and maintains files, records, and reports
• Responsible for new order entry and fulfillment, paperless file setup, order tracking, and post-closing functions
• Reviews form Buyer, Seller, and Lender transaction documents for closings
• Gather and enter title fees for settlement statement preparation, working in conjunction with the escrow team
• Prepares and revises title commitments, title policies and endorsements
• Communicates professionally with all parties, both internal and external
• Other duties as assigned

What You'll Bring

• 2+ years title industry experience (commercial preferred)
• High School diploma or equivalent (some college preferred)
• Proficient in Adobe and MS Office (Excel, OneNote, SharePoint, Teams, etc.)
• Ability to quickly learn Company operating systems and new software applications and technologies (FAST experience preferred)
• Excellent and professional written and verbal communication skills
• Strong time management skills, including email and file management
• Keen attention to detail
• Stellar organizational and time management skills
• Capable of prioritizing and multi-tasking in a highly productive manner
• Thrives in contributing to a team committed to working together to deliver beyond customer expectations
• Must be able to maintain professionalism and a positive service attitude at all times

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.