Commercial Services Specialist II

Cox Automotive; Houston (TX); Sur place; USD 28 000 - 41 000; Plein temps

Avantages offerts par ce poste

Paid time off

Seven paid holidays per year

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Résumé du poste

Manheim, a Cox Automotive company, is seeking a Commercial Services Specialist II to support vehicle sales operations from intake to settlement. You will maintain accurate vehicle records, assist customers, and collaborate with internal teams to keep transactions on track and compliant.

You will manage data entry in AS400, handle inquiries, verify titles, and prepare invoicing while upholding safety and process standards in a fast-paced auction environment.

Qualifications

• HS diploma or GED with 3 years related field experience.
• Alternative: any degree/cert beyond HS diploma/GED in a related discipline.
• 5 years in a related field may qualify.
• Experience in automotive, auction, fleet management, logistics, or related admin roles.
• Strong organizational and multi-priority management abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work under pressure in a fast-paced auction environment.

Responsabilités

• Enter and maintain vehicle information (VINs, condition, pricing, inventory) in AS400.
• Keep physical and digital vehicle files up to date.
• Respond to inquiries, resolve issues, and meet customer requirements.
• Verify titles, track repairs, apply charges, and prepare vehicles for sale.
• Review data, investigate discrepancies, confirm sale eligibility, and provide inventory reporting.
• Prepare run lists and sale packages; support sale-day operations; balance sales with accounting and invoicing.

Connaissances

Organizational skills

Communication skills

Microsoft Office

Attention to detail

Working under pressure

Formation

HS diploma / GED

Bachelor's degree preferred

Any degree/cert beyond HS

Outils

AS400

Salesforce

Workbench

Excel

Description du poste

At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support.

As a Commercial Services Specialist II, you'll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

What You'll Do

You'll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

Minimum Requirements

• High School Diploma/GED and 3 years' experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years' experience in a related field
• Previous experience in automotive, auction, fleet management, logistics, or related administrative roles.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work under pressure in a fast-paced auction environment.
• High level of accuracy and attention to detail.

Preferred Qualifications

• Bachelor's degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist

USD 20.10 - 30.10 per hour

Compensation:

Hourly pay rate is in the range of $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets