Commercial Services Specialist II

Cox Enterprises, Inc.; Houston (TX); In loco; USD 42.000 - 56.000; Tempo pieno

Descrizione del lavoro

Manheim is seeking a Commercial Services Specialist II to maintain accurate vehicle information, support customers, and collaborate with internal teams to ensure smooth transactions from start to finish.

You will enter vehicle data, keep files up to date, and respond to inquiries while coordinating with teams to verify titles, track repairs, and prepare vehicles for in-lane and online sales. Strong organizational and communication skills help you succeed in a fast-paced auction environment.

Competenze

• HS diploma or GED with 3 years in a related field or an equivalent combination.
• OR 5 years’ experience in a related field.
• Experience in automotive, auction, fleet management, logistics, or related administrative roles.
• Strong organizational and multitasking abilities.

Mansioni

• Accurately enter and maintain vehicle information including VINs, condition reports, pricing and inventory in AS400.
• Maintain physical and digital vehicle files.
• Build relationships by responding to inquiries and resolving issues.
• Coordinate with internal teams to verify titles, track repairs and prepare vehicles for sales.
• Review data, investigate discrepancies and confirm sale eligibility.
• Prepare run lists and sale packages, support sale-day operations and invoicing.
• Follow safety procedures and support a culture of safety excellence.

Conoscenze

Organizational skills

Communication skills

MS Office Suite

Attention to detail

Problem solving

Formazione

High School Diploma or GED

Bachelor’s degree (preferred)

Strumenti

AS400

Salesforce

Workbench

Excel

Descrizione del lavoro

At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support.

As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

What You’ll Do

You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

Minimum Requirements

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline.
• OR 5 years’ experience in a related field
• Previous experience in automotive, auction, fleet management, logistics, or related administrative roles.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
• Ability to work under pressure in a fast-paced auction environment.
• High level of accuracy and attention to detail.

Preferred Qualifications

• Bachelor’s degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist