Commercial Services Operations Leader

Centralbancompany; Columbia Township (MO); On-site; USD 70,000 - 100,000; Full time

Job summary

Centralbancompany seeks a Branch Operations Supervisor to lead the Commercial Services area, supervise teller functions, and ensure Legendary Service to customers and staff. You will coach employees, manage scheduling, training, compliance with Bank Secrecy Act and bank policies, and collaborate with other departments to deliver efficient operations.

Requirements include a Bachelor's degree, 5 years banking experience and 3 years of management, and ability to lift 60 pounds; strong communication

Qualifications

• Bachelor's degree in business or related field.
• At least 5 years banking experience and 3 years management preferred.
• Ability to lift 60 pounds.
• Strong attention to detail and customer relations skills.
• Excellent oral and written communication.

Responsibilities

• Oversees operations of the Commercial Services area and branch.
• Supervises staff, coaches, budgets, and loss prevention.
• Maintains vault, coin operations, alarms, ATMs, and armored car relationships.
• Develops trained staff and ensures regulatory compliance.
• Prospects and calls on customers and local businesses.
• Ensures Legendary Service to customers and employees.
• Handles hiring, training, and personnel issues.

Skills

Leadership

Coaching

Customer relations

Regulatory compliance

Problem solving

Communication

Attention to detail

Education

Bachelor's degree in business or related field

Tools

ATM operations

Image Scanner

Cash counting machine

Cash dispensing machine

Coin counter & roller

Job description

Centralbancompany seeks a Branch Operations Supervisor to lead the Commercial Services area, supervise teller functions, and ensure Legendary Service to customers and staff. You will coach employees, manage scheduling, training, compliance with Bank Secrecy Act and bank policies, and collaborate with other departments to deliver efficient operations.

Requirements include a Bachelor's degree, 5 years banking experience and 3 years of management, and ability to lift 60 pounds; strong communication