Commercial Services Analyst

Genesee-; Jacksonville (FL); On-site; USD 55,000 - 76,000; Full time

Job summary

Genesee & Wyoming Railroad Services, Inc. (GRSI) in Jacksonville, FL, is seeking an Admin/Professional & Operations role focused on publishing and rate administration to support the Commercial Services Team.

The position drives timely publication of renewals, negotiates with internal groups to shorten timelines, and handles rate creation and distribution for the Commercial Services Team. Requires a Bachelor’s degree (business/marketing preferred), strong MS Office skills, and experience with

Qualifications

• Must possess strong organizational skills and the ability to manage multiple tasks under restricted time elements.
• Experience with drafting contracts/agreements.
• Strong analytical and problem-solving skills.
• Strong oral and written communication skills.
• Proficient in Microsoft Office including Excel, Word, and PowerPoint.
• Experience with pricing, tariffs, commercial regulations, and marketing.

Responsibilities

• Provide publishing support for all G&W properties.
• Publish all tariff, public, private rate, and contract agreements using RailConnect Contract Management (RCM) while ensuring compliance with Rate EDI Network (REN).
• File and maintain all publications into OnBase program.
• Champion innovation by identifying and implementing automation opportunities for publishing and pricing workflows and documentation.
• Collaborate with sales, marketing, and internal legal teams to align contract creation, mitigate legal risks, and improve automation.
• Track, calculate, and maintain domestic and foreign line fuel surcharge programs.
• Maintain updates to G&W websites for public tariffs and monthly fuel surcharges.
• Maintain CIF and SCRS records for G&W customers.
• Monitor rebates, refunds, volume commitments, and threshold arrangements monthly.
• Assist Commercial Services managers in pro-active renewals publishing.
• Research agreements for obsolescence or updated pricing terminology.

Skills

Organizational skills

Contract drafting

Analytical thinking

Communication skills

MS Office (Excel/Word/PowerPoint)

Pricing & tariffs

Education

Bachelor's degree in business or marketing

Tools

RailConnect Contract Management (RCM)

OnBase

Job description

Job Category: Admin, Professional & Operations Support

Requisition Number: COMME008881

• Posted : August 26, 2026
• Full-Time

Locations

Showing 1 location

Genesee & Wyoming Railroad Services, Inc. (GRSI)
Jacksonville, FL 322240000, USA

Description

SUMMARY:

The position provides direct publication preparation and assistance to the Commercial Services Team. This person is proactive in publication of renewals, both for internal and external documents, and in distribution of new documents to necessary parties. This position also requires relationship building with internal groups for maximum impact in reducing the timeline in the flow and processing of information and is the primary person for rate publication creation and distribution for the Commercial Services Team . This position is a critical component to the overall success of the Commercial team for rate integrity and administration.

RESPONSIBILITIES:

• Provide publishing support for all G&W properties
• Publish all tariff, public, private rate, and contract agreements using Microsoft Office programs and RailConnect Contract Management (RCM) while ensuring compliance with industry standards/requirements of Rate EDI Network (REN)
• File and maintain all publications into OnBase program
• Champion innovation by identifying and implementing automation opportunities for publishing and pricing workflows and documentation
• Proactively collaborate with the sales and marketing & internal legal teams to maintain alignment throughout the contract creation process, mitigating legal risks, ensuring that business objectives are met, automation efficiencies are utilized, while adhering to standardized company policies and procedures
• Track, calculate, and maintain domestic and foreign line fuel surcharge programs
• Maintain updates to all G&W websites for public tariffs and monthly fuel surcharge programs
• Maintain CIF (Customer Identification Files) and SCRS (Serving Carrier Reciprocal Switch) records for G&W customers
• Monthly monitoring of rebates, refunds, volume commitments, and threshold arrangements
• Assist Commercial Services managers in proactive publishing of renewals
• Research various agreements for obsolescence or updating with consistent verbiage and parameters of pricing documents
• Assist with other projects and perform other duties as assigned

REQUIRED SKILLS AND/OR EXPERIENCE:

• Must possess strong organizational skills, and have the ability to manage multiple tasks under restricted time elements
• Experience with drafting contracts/agreements
• Strong analytical and problem-solving skills
• Strong oral and written communication skills
• Must be proficient in Microsoft Office including Excel, Word, and PowerPoint
• Experience with pricing, tariffs, commercial regulations, and marketing

REQUIRED EDUCATION AND/OR CREDENTIALS:

• Bachelor’s degree; bachelor’s degree in business or marketing preferred

This position is employed by the specific entity set forth in the job posting.

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.