Commercial Service Manager – Lead Tech Team

DH Pace Company, Inc.; Colorado Springs (CO); On-site; USD 60,409 - 90,613; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

Company-paid life insurance

Job summary

DH Pace Company, Inc. in Colorado Springs seeks a Service Manager to lead our Commercial Service Technicians and oversee the service and installation operations. The role focuses on hands-on leadership, ensuring top-grade customer service and efficient operation.

Ideal candidates have a bachelor’s degree and 2+ years of supervisory experience in a related field, with excellent communication, organization, and a solid mechanical aptitude. A valid driver’s license and clean record are required.

Qualifications

• Bachelor’s degree preferred.
• Minimum two years’ experience; supervisory or managerial experience preferred in commercial building products/services.
• Excellent communication and organizational skills; strong mechanical aptitude.
• Must have valid driver’s license and clean driving record.

Responsibilities

• Budget and P&L responsibility with control of labor and material costs.
• Directly assist with scheduling/dispatching and aid with troubleshooting.
• Communicate with customers to ensure high-quality service.
• Develop, train, and hire technicians and administrative staff as needed.
• Other duties as assigned by management.

Skills

Excellent communicator

Highly organized

Good mechanical aptitude

Valid driver’s license

Education

Bachelor’s degree

Job description

DH Pace Company, Inc. in Colorado Springs seeks a Service Manager to lead our Commercial Service Technicians and oversee the service and installation operations. The role focuses on hands-on leadership, ensuring top-grade customer service and efficient operation.

Ideal candidates have a bachelor’s degree and 2+ years of supervisory experience in a related field, with excellent communication, organization, and a solid mechanical aptitude. A valid driver’s license and clean record are required.